Sfu Parking Enforcement Officer

2 weeks ago

Lower Mainland, Canada Concord Parking Full time

SFU Parking Enforcement Officer
**The Opportunity**:
Our SFU Parking Ambassadors are committed to delivering excellent customer service and are responsible for enforcing SFU Burnaby campus parking compliance that includes, daily and event parking enforcement, safety violations, pay station maintenance, customer service and reporting.

Full training and uniforms are provided.

**You will be a great fit if you are**:

- A Class 5 driver with a clean driver abstract
- TCP certification is not mandatory but preferred
- Experienced in data entry, logistics, and inventory control
- IT literate and confident with using technology, Excel, and MS Office suite
- Experienced in customer service in a fast-paced and busy environment
- Confident in conflict resolution
- Excellent oral and written communication skills, fluent in English
- Excited to join a professional team with strong organizational values & advancement opportunities

This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge, and abilities.

**Shifts**:
**Monday Tuesday and Friday 8:30 AM to 4:30 PM.**

**Wage**:
**$19.25 per hour**

**Responsibilities and Deliverables**:

- Develop and maintain excellent relationships with on-site contacts in the portfolio.
- Provide a high level of customer service to campus visitors including staff, faculty, and students.
- Issue citations, including safety violations, permit parking, daily parking, reserved and disability parking, timed parking, and event parking.
- Enforce parking with impartiality, sound judgment, and discretion.
- Arrange and coordinate with clerical staff to call for vehicle towing and releasing vehicles upon confirmation of payment and receive payment for vehicle impounds.
- Direct traffic, place cones or barriers, direct people, and pedestrians.
- Place event parking signage and other information signage in parking lots, pay stations and elsewhere as directed
- Accurate reporting of lot counts, lot and sign maintenance, vehicle tows, wheellocks and pay station and parking enforcement vehicle malfunctions.
- Communicate appropriate information to Supervisors and SFU stakeholders.
- Represent Concord Parking and SFU in a professional and positive manner.

We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.

All parking management companies are not the same. Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that: Enhance the customer parking experience; Utilize the best in industry technology; Maximize revenue and return on parking assets; and provide clients with highly skilled and motivated personnel.

Concord Parking offers the best working environment and most development opportunities of any parking enforcement company in the country. As a part of Paladin Security Group, we have a coast-to-coast reputation as the Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever to be recognized as one of Canada’s Best Managed Companies.
- Full benefits after 6 months of full time (30 hours+) a week employment.

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