Customer Support Junior

4 weeks ago


Gloucester, Canada Silver Linings Healthcare Full time

**Key Responsibilities**:

- Identify and action opportunities to improve client service
- Create / maintain client contacts and customer cards and validate information with customers as required
- Prepare quotes as needed
- Other duties as assigned

**Skills**:

- Strong interpersonal and communication skills, both verbally and in writing, Bilingual (French/English) considered an asset
- Strong initiative and ability to work proficiently in a team environment as well as independently
- Ability to time manage, remain organized and prioritize work
- Enthusiastic and dependable and action oriented, with keen willingness to learn and improve on existing skill-set
- Commitment to deliver excellent internal and external customer service

**Qualifications**:

- Minimum 1 years’ experience with administrative procedures and office duties
- Minimum 1 years’ in a customer service role
- Proficient with Microsoft Office - including Excel, Word and Outlook
- Proficient with ERP systems, Sage and Website Portal

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer support: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person



  • Gloucester, Canada CIMA+ Full time

    Company DescriptionWelcome to a place where people are at the heart of everything we do. Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you'll find a place where you'll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value a...


  • Gloucester, Canada CIMA+ Full time

    Company DescriptionWelcome to a place where people are at the heart of everything we do. Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you'll find a place where you'll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value a...

  • En 100% Lto, Primary

    1 month ago


    Gloucester, Canada Ottawa-Carleton District School Board Full time

    The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where...


  • Gloucester, Canada Condair Full time

    The Condair Group, founded in 1948, with its Head Office located in Pfäffikon (SZ) / Switzerland, is the world's leading manufacturer in the field of commercial, industrial air humidification, dehumidification, and evaporative cooling with over 750 employees. With its innovative air humidification systems, Condair sets new standards in the comfortable and...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    This posting is ONLY open to Occasional Teachers who DO NOT already have a part time contract. Please reach out to ATE customer service and/or to your HR Administrator for assistance if you cannot find the appropriate posting number* Applications will be assessed with respect to the requirements and qualifications outlined in this job posting and in...


  • Gloucester, Canada Silver Linings Healthcare Full time

    Act as liaison between the funding agencies and the vendors and prescribing agents to ensure completeness of paperwork - Process direct client payments - Issue client billings - Process third party billings (various payers) - Maintain proper documentation for third party billing purposes - Identify and action opportunities to improve client service - Create...


  • Gloucester, Canada Silver Linings Healthcare Full time

    Act as liaison between the funding agencies and the vendors and prescribing agents to ensure completeness of paperwork - Process direct client payments - Issue client billings - Process third party billings (various payers) - Maintain proper documentation for third party billing purposes - Identify and action opportunities to improve client service - Create...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where...


  • Gloucester, Canada North House Foods Full time

    **Job Duties** - Receiving and processing online orders and communicating with clients - Entering sales orders into the ERP system - Maintain e-commerce sites including updating pricing/costing/customer information as required. - Maintain and update incoming/current Purchase Orders and enter on PO calendar. - Create sales orders from client PO’s and verify...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    **School Profile**: Sawmill Creek is a vibrant school community located in the South Keys and Gloucester neighbourhoods of Ottawa. We are a dual track school offering learning opportunities for all students from Kindergarten to Grade 8. We also host a Junior/Intermediate English language development program. Our students and staff represent a diverse range...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    **School Profile**: Sawmill Creek is a vibrant school community located in the South Keys and Gloucester neighbourhoods of Ottawa. We are a dual track school offering learning opportunities for all students from Kindergarten to Grade 8. We also host a Junior/Intermediate English language development program. Our students and staff represent a diverse range...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    This posting is ONLY open to Occasional Teachers who DO NOT already have a part time contract. Please reach out to ATE customer service and/or to your HR Administrator for assistance if you cannot find the appropriate posting number* Applications will be assessed with respect to the requirements and qualifications outlined in this job posting and in...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    **School Profile**: Blossom Park PS is a school of community of just over 400 people. Our community is situated in the south end of the city serving newcomers to Canada. Many of our students live in poverty, are from racialized backgrounds and are learning English as an additional language. The school is a K-8 configuration and hosts 3 specialized programs -...


  • Gloucester, Canada Dustbane Products Limited Full time

    **About the Role**: As a Customer Experience Coordinator, you will play a crucial role in supporting our valued clientele. Your responsibilities will revolve around processing, analysing, and verifying order information with precision and efficiency as well as customer follow up. Your efforts will ensure the delivery of exceptional service standards and high...


  • Gloucester, Canada net2phone Canada Full time

    net2phone Canada is seeking a tech-savvy, ambitious, customer-focused individual who likes to solve problems and wants to provide a world class customer experience. As a Customer Experience Specialist, you will join our award-winning team that is obsessed with short wait times, first call resolution, and friendly customer service. You will work with...


  • Gloucester, Canada net2phone Canada Full time

    net2phone Canada is seeking a tech-savvy, ambitious, customer-focused individual who likes to solve problems and wants to provide a world class customer experience. As a Customer Experience Specialist, you will join our award-winning team that is obsessed with short wait times, first call resolution, and friendly customer service. You will work with...


  • Gloucester, Canada Enterprise Holdings Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...


  • Gloucester, Canada Ottawa-Carleton District School Board Full time

    The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where...