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Counter Sales

1 month ago

Parksville, Canada E.B. Horsman & Son Full time

**About the Team**
E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble and growing EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living our core values and carrying our mission statement of “Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry."

**Why Join the EBH Team?**

**The Perks.**
- Full benefits package
- Competitive compensation plan
- Profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Birthday day off

**The People & Culture. **You will be a part of a collaborative team with people you can be proud to work with.

**Continuous Development. **You will have access to our EBH University for personal & professional development. Training & Development has been an essential part of our culture. Increasing our knowledge not only builds confidence but empowers growth through learning.

**Wo**rk Location**:1023 Herring Gull Way, Parksville, BC V9P 1R2

This role will be onsite based out of the Parksville branch location. This is a full-time position, Monday-Friday, 40 hours per week.

**About the role**
The **Customer Service - Counter Sales** representative acts as the primary point of contact for incoming branch customers. They are responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy and recommending products and solutions

**What are the Key Accountabilities?**
- ** Team player. **Being supportive and working collaboratively in a team environment.
- ** Customer service orientated**.** Providing excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations and sales.
- ** Detail orientated**.** Generates, modifies, and checks sales orders and correctly fills out applicable documentation.
- ** Communicator.** Strong verbal and written communication with our customers and staff.
- ** Organized.** Being organized is key due to the high volume of customer requests that will require you to adjust and work through interruptions.
- ** Comfortable with technology.** This role requires using the phone, computer, and our POS system.

**What You’ll Bring To This Role?**
- 2+ years of customer service experience
- Ability to use upper body full range of motion for wire cutting and hauling
- Basic mathematical skills with the ability to calculate simple equations mentally
- Beginner computer skills with proficiency in MS Office & the ability to learn new software
- Previous electrical industry experience would be an asset
- Wide range of expertise in the products and services provided by E.B. Horsman & Son

**Our Core Values: Celebrating the Past, Empowering the Future**

Teamwork & Collaboration | Integrity| Commitment | Reliability | Initiative | Continuous Improvement

**Take Your Next Step With EBH**

**Our Commitment to Inclusion & Diversity**
- We thank all interested applicants. However, we are only able to work with those who live in Canada and have permanent working status. Please note that only those chosen for an interview will be contacted._

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