Multi-unit Manager

10 hours ago


Brampton, Canada Tim Hortons Full time

You believe in the importance of training Team Members and developing managers to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of fast-paced restaurants.

**Responsibilities**:

- Measure and evaluate performance standards (KPI's)
- Develop and implement plans for continuous service improvement.
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Managing labour costs through effective scheduling and floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Monitor weekly and monthly inventories
- Participate in the recruitment process
- Prepare and provide restaurant Team Members with performance reviews
- Coach & discipline Team Members as needed
- Foster a positive work environment through leadership and example
- Other duties as required

**Why Work for Us? We Offer**:

- Competitive salary at $60K
- Performance-based bonus program
- Health & Dental benefits
- Comprehensive training
- Incentive and recognition programs
- Advancement opportunities

**Availability**:

- Must be flexible as your work schedule may vary week-to-week based on business needs. Must be able to work flexible hours during evening, weekends and holidays (Christmas, stat holidays etc.)

**REQUIREMENTS**
- Experience - Minimum 4 years managerial experience in the quick-service restaurant industry (required)
- Computer Skills - Point of Sale System, Microsoft Office - Excel, Word
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- Leadership skills - able to direct, coach, and supervise a team
- Customer service skills - able to exceed guest expectations.
- A positive and team-oriented attitude.
- Must be able to work with mínimal supervision and have a strong initiative.
- Ability to multi-task in a fast-paced environment.
- Must be eligible to work in Canada
- Must live in the Brampton area
- **Must have driver's license and vehicle.* **You will be driving yourself between restaurants (mileage provided)

**Job Types**: Permanent, Full-time

**Salary**: From $60,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care

Schedule:

- 10 hour shift
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Managerial experience in the Quick-Service restaurant: 4 years (required)

Licence/Certification:

- driver's license (required)

Work Location: In person



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