Hospitality Aide

We want you to join our team A place you can hang your hat and call home. We value the power of diversity, inclusion, individuality, dignity, knowledge, and hospitality. Our mission is to build and operate person-directed communities by providing care and hospitality for seniors.

**The Opportunity**: The Hospitality Aide role will be serving the community in **Airdrie Care Community** in **Airdrie**. The Hospitality Aide is responsible for ensuring top resident care is priority, with an elevated level of focus in time management.

**Skills and key deliverables that will take you further**:

- You are a “Let’s get the job done” team player, motivated, and embody a willingness to help
- Coordinate various business activities within the vision, objectives, and guiding philosophy of Connecting Care
- A strong knowledge and personal commitment to Person Directed Care approaches
- Familiarity with the Eden Alternative Philosophy and the Domains of Well-Being (an asset)
- Strives to attain excellence in Resident, family member and employee care partner satisfaction
- Friendly with a sense of humor and the utmost respect for all internal and external care partners
- Demonstrates strength in building partnerships with Residents, family members, employee care partners, volunteers, external care partners and the community at large to ensure the vibrancy of our community
- Creating an atmosphere that is welcoming, relaxed, and relationship-driven, where everyone feels at home
- Flexible, willingness to prioritize and re-adjust routines, open to change for the benefit of the community
- Excellent time and resource management skills
- Admirable problem solving and conflict resolution skills, deal effectively with difficult or crisis situations
- Collaborates with their team to improve Community relations, increasing positive public regard
- Maintain a high level of professionalism and confidentiality of the Community
- Displays patience and effective communication
- Flexible to assist with daily life within the Community in a moment’s notice
- Ongoing monitoring and continuous quality improvement
- Understands the importance to conduct random ongoing audits to always ensure compliance
- Understanding as well as participation in the Emergency Management Plan, Infection Control protocol, WHMIS, and Health & Safety Wellness Strategies
- Audit and Identify any health, safety or maintenance issues, and reports/documents as required
- Participates and facilitates ongoing educational programs

Foundational knowledge and experience to grow from:

- Grade 12 Diploma or recognized equivalent (required)
- Read, write, and speak fluently in English (required)
- Food Safe Certificate (an asset)
- Experience in hospitality, and/or food service, and/or recreation (an asset)

**Why join our team?**
- A competitive wage and vacation allotment
- Opportunity for career and personal growth