Cannabis Store Supervisor

3 months ago

Brampton, Canada SNDL Full time

Wanless
- Store Supervisor

About Nova Cannabis

Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at everyday low prices.

Role and responsibilities include, but are not limited to:
Customer Offering
- Deliver exemplary customer service
- Greet customers when they enter the store and take customer to product when required
- Generate sales by educating, advising and suggesting products to every customer
- Maintain a high level of service and product knowledge
- Resolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints
- Accountable for product rollouts and product launches in partnership with management
- Understand and utilize local market tends in partnership with management
- Evaluate programs and promotions for effectiveness and offer recommendations to management
- Assist customer from store and/or offer car service when appropriate
- Create a culture that has a passion for Cannabis

Day to Day Operations
- Meet or exceed department financial targets through partnership with management
- Ensure location follows merchandising and pricing guidelines
- Assist in all operational duties in partnership with management
- Ensure store is presentable and relay any maintenance issues to management
- Manage ordering and receiving in partnership with management
- Actively aim to increase and share product knowledge
- Maintain inventory levels in partnership with management
- Attend OHS, LP meetings and training sessions as required
- Stock shelves and cooler with product
- Set daily tasks for the store in absence of management
- Review flyers, upcoming event and promotions; execute appropriately
- Participate in routine store maintenance and cleaning
- Stay up to with industry legislation, trends and new products Other tasks as assigned

Regulatory Adherence
- Ensure that OHS, LP, SellSafe, Qualified Cannabis Worker (QCW) and other regulatory requirements and procedures are implemented and adhered to
- Maintain First-Aid, LP and OHS Training
- Maintain SellSafe and Qualified Cannabis Worker (QCW) Certification
- Ensure AGLC/BC LRS/AK ABC Board and other government guidelines are met
- Adheres to all Nova policies, with a focus on Social Responsibility

Experience and Qualifications
- Minimum, 1-year supervisor experience (preferred)
- Minimum, 2-years of customer service experience
- Minimum, 2-years of retail and/or hospitality experience
- Cannabis, liquor or healthcare experience is preferred
- High School Diploma or equivalent
- Valid SellSafe & QCW (Qualified Cannabis Worker) certification
- First-Aid Certificate is considered an asset
- Must complete and pass a Criminal Record Check
- Working knowledge of regulations as it pertains to selling cannabis in Alberta

Personal Characteristics and Requirements
- Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
- Ability to think on your feet and creatively problem solve
- Open-minded and constantly identifying ways to improve
- Passionate about creating a positive, memorable, and tailored experience for every customer
- Excellent communication skills (written and verbal) and a professional demeanor
- Team player who is passionate about supporting the overall success of the business
- Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
- Responsible and reliable
- Must be 18 years of age or older
- Must have reliable transportation to commute to/from work

To Apply

Thanks for applying

Work Location: In person

  • Cannabis Store Assistant Store Manager

    2 weeks ago

    Brampton, Canada The Woods Cannabis Full time

    **Job description** Job Description: Cannabis Store Assistant Manager Position Overview: We are seeking a dedicated and experienced Cannabis Store Assistant Manager to work with our Store Manager to oversee and optimize the operations of our thriving cannabis retail store. As the Assistant Store Manager, you will be responsible for leading a team of...

  • Cannabis Product Expert

    4 months ago

    Brampton, Canada Cannabis Xpress Full time

    CANNABIS XPRESS is a small business in Brampton, ON. We are fun and bold. Our work environment includes: - Safe work environment Product Expert (Budtender) - Job Description Hours: Part-Time (15 - 35 hrs/week) Reports to: Store Manager **Responsibilities**: - Greeting customers and providing fast and efficient service to create the CANNABIS XPRESS...

  • Cannabis Product Expert

    4 months ago

    Brampton, Canada Cannabis Xpress Full time

    CANNABIS XPRESS is a small business in Brampton, ON. We are fun and bold. Our work environment includes: - Safe work environment Product Expert (Budtender) - Job Description Hours: Part-Time (15 - 35 hrs/week) Reports to: Store Manager **Responsibilities**: - Greeting customers and providing fast and efficient service to create the CANNABIS XPRESS...

  • Cannabis Product Expert

    1 month ago

    Brampton, Canada Cannabis Xpress Full time

    **About Us**: CANNABIS XPRESS is dedicated to providing a unique and engaging cannabis retail experience. Our work environment is safe, inclusive, and dynamic, aiming to create a positive impact within the local cannabis community. **Position Overview**: **Key Responsibilities**: - **Customer Engagement**: Greet customers warmly and provide fast, efficient...

  • Cannabis Product Expert

    4 months ago

    Brampton, Canada Cannabis Xpress Full time

    CANNABIS XPRESS is a small business in Brampton, ON. We are fun and bold. Our work environment includes: - Safe work environment Product Expert (Budtender) - Job Description Hours: Part-Time (15 - 35 hrs/week) Reports to: Store Manager **Responsibilities**: - Greeting customers and providing fast and efficient service to create the CANNABIS XPRESS...

  • Cannabis Product Expert

    4 months ago

    Brampton, Canada Cannabis Xpress Full time

    CANNABIS XPRESS is a small business in Brampton, ON. We are fun and bold. Our work environment includes: - Safe work environment Product Expert (Budtender) - Job Description Hours: Part-Time (15 - 35 hrs/week) Reports to: Store Manager **Responsibilities**: - Greeting customers and providing fast and efficient service to create the CANNABIS XPRESS...

  • Cannabis Sales Associate

    1 week ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    {"h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.",...

  • Cannabis Sales Associate

    1 week ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    {"h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.",...

  • Cannabis Sales Associate

    7 days ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    {"h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.",...

  • Cannabis Sales Associate

    7 days ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    {"h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.",...

  • Cannabis Sales Associate

    2 weeks ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting our products to customers.Key ResponsibilitiesOperate a cash...

  • Cannabis Sales Associate

    2 weeks ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting our products to customers.Key ResponsibilitiesOperate a cash...

  • Cannabis Sales Associate

    2 weeks ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cannabis Sales Associate at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting our products to customers.Key...

  • Cannabis Sales Associate

    4 weeks ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cannabis Sales Associate at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting our products to customers.Key...

  • Cannabis Sales Associate

    1 week ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a positive and engaging store environment.Key ResponsibilitiesOperate cash register and...

  • Cannabis Sales Associate

    1 week ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a positive and engaging store environment.Key ResponsibilitiesOperate cash register and...

  • Cannabis Sales Associate

    1 week ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Budtender at SAGE CANNABIS. As a Budtender, you will be responsible for providing exceptional customer service, educating customers about our products, and maintaining a clean and organized store environment.Key ResponsibilitiesOperate cash register and...

  • Cannabis Sales Associate

    1 week ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Budtender at SAGE CANNABIS. As a Budtender, you will be responsible for providing exceptional customer service, educating customers about our products, and maintaining a clean and organized store environment.Key ResponsibilitiesOperate cash register and...

  • Cannabis Sales Associate

    3 weeks ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.Key...

  • Cannabis Sales Associate

    3 weeks ago

    Brampton, Ontario, Canada SAGE CANNABIS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at SAGE CANNABIS. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.Key...