Supervisor
3 months ago
This is an invitation for qualified applicants to express their interest in becoming a Supervisor for The Woods Cannabis & The CBD Shoppe - Brampton location. This position requires an individual who has a proven, and sustained track record of sales aptitude, professionalism (especially in adversity) and excellent accountability. We’re looking for individuals who are able to bring an ownership mentality to our store and serve as a role model for the entire team.
Leadership experience mandatory
Weekend availability mandatory
**What we’re looking for**:
- Individual is committed to growing The Woods brand by exceeding expectations on a regular basis and ensuring store operations and customer experience are pristine
- Individual has a strong record of attendance and lack of tardiness
- Individual is able to handle high-pressure situations and can handle difficult conversations while remaining calm and being able to communicate in a respectful manner
- Individual continuously seeks ways to improve the business even beyond their stated role
**Key Duties and Responsibilities**
- Meet sales goals through confident floor management skills, owning the day-to-day operations of the store
- Ensure POS transactions and end of day cash reconciliation is accurate and follow-up on any discrepancies, and ensure cash deposits are done accurately and on schedule
- Train, coach, motivate and mentor the Budtender staff on product knowledge and retail sales techniques
- Support achievement of key sales targets and other business objectives
- Provide exceptional guest service; act as a role model to the team of Budtenders
- Ensure a high quality guest experience is provided in every interaction
- Support with administrative tasks as required; ensure compliance with policies and procedures
- Assist in building a weekly staff schedule that complies with labor policies
- Support resolution of all issues that arise from staff or guests, such as complaints or grievances
- Coordinate with team to perform weekly inventory audits and reconciliation
- Ensure all expired/damaged/returned product is logged and disposed of according to regulations
- Maintain a clean and organized work environment
- Other duties as may be assigned
**Qualifications**
- 1-2 years experience in retail management
- A leader with a proven ability to train others and retain talent
- Strong floor leadership and coaching skills to develop and motivate a retail sales team
- Proven ability to deliver positive guest experiences which build loyalty and deliver quantifiable results
- Ability to handle competing priorities in a fast-paced environment
- Very strong verbal and written communication with excellent organizational skills
- Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods
- Passion for cannabis products and education
- Responsible, reliable, and guest-oriented
**Requirements**:
- Minimum age 19 years old
- Able to lift boxes 5-35 lbs
Pay: From $18.00 per hour
**Benefits**:
- Casual dress
- Company events
- Profit sharing
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
**Experience**:
- Retail sales: 2 years (required)
- Retail management: 1 year (preferred)
Licence/Certification:
- Cannsell Certification (required)
Work Location: In person
Application deadline: 2024-02-01
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