Community Support Leader

2 weeks ago

St Catharines, Canada March of Dimes Canada Full time

**Community Support Leader (CSL) - Full time South Region - OAS North**

**Looking for steady, meaningful work?**

Join our Community Support Services team at March of Dimes Canada. Provide daily care and support to people with disabilities and seniors in your community.

Many people need help to live in their homes - help with getting up in the morning, transferring from the bed to a chair, bathing, toileting, eating, dressing. That’s where you come in. As a member of our Community Support Services team, you will provide care and connection to people with disabilities and seniors in their individual or shared-living homes.

Because of you, people in your community will live a better quality life, with dignity. It’s a job to be proud of.

**Why join March of Dimes Canada?**
- Deeply satisfying work
- Steady employment with one of the most respected agencies in CanadaFull
- and Part-time jobs
- A stable and supportive team of proud workers, many who have been with us for years
- Successful employee training program
- Competitive benefits package (including health and dental benefits for part-time staff after one year of employment and who work a minimum number of hours)
- Pension plan (optional for part-time staff who work a minimum number of hours)
- Paid sick time
- Vacation time (vacation pay for part-time staff, including the option to bank time for a one-time payout)
- Best practices protecting health and safety
- Excellent safety record with COVID-19
- Scheduling allows for work/life balance
- Culturally diverse workplace

March of Dimes Canada provides attendant care to its clients 24hrs a day, 7 days a week. The Community Support Leader will be required to work multiple shifts (i.e. work days, evenings, weekends) that vary between locations.

**Who is March of Dimes Canada?**

From our humble beginnings in 1951 as a group of mothers going door-to-door collecting dimes in support of polio research, March of Dimes Canada has grown into a national, multi-service not-for-profit organization. We work for people with disabilities and seniors, helping them with daily living, rehabilitation and employment.

**What does the Community Support Services team do?**

Our Community Support Services team, which is primarily funded by governments, provides essential services that enable people to live as independently as possible. Whether the disability is physical, cognitive or the result of brain injury or aging, our team of 1,600 employees assists people in their homes and communities, helping them gain a greater level of functioning and connection with others. Over the past year, the number of people we serve rose to more than 6,100 people.

**This Opportunity**

We are currently looking to fill one **Full Time Community Support Leader **(CSL) role in our South Region Outreach Program (North).

Starting wage is $25.56, with paid travel time and mileage.

**Duties include the following**:

- Provide leadership in the efficient and safe delivery of CSS services to consumers with disabilities
- Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living.
- Assist the Community Support Supervisor in ensuring that schedules are developed according to the consumer’s plan of service.
- Assist in the renewal and management of consumer service agreements.
- Ensure the orientation, continuous goal setting, problem solving and service planning with consumers.
- Provide orientation and on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants.
- Participate in quality improvement activities.
- Display diplomacy with consumers, attendants, other service centers and agencies
- Manage change in a constructive and positive fashion
- Service delivery resolution and handle conflict resolution
- Participate in the On-Call/After Hours rotation

**Background / Qualifications**:

- High School graduate or equivalent
- Current Standard First Aid and CPR certification, willingness to obtain
- Experience working with people with physical disabilities, experience/knowledge/understanding of Independent Living or Consumer based care.
- Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties
- Physical Demands Self Analysis Required upon hire
- Good interpersonal and communication skills
- Ability to work flexible and regularly scheduled hours
- Valid driver’s license and reliable transportation

**If you are interested in transforming the quality of life for people with disabilities and seniors, please submit your resume in confidence to**:
**Dayna Martin - Community Support Supervisor**
- Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwis

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