Assistant Manager

3 weeks ago

Aurora, Canada DGN MARKETING SERVICES LTD - DGN Kilters Full time

**PARTMENT**: Uniforms

**REPORTS TO**: Retail Area Manager
- Varies based on department/location_

**CURRENT REVISION**: 2022-Feb-11

**PRIMARY RESPONSIBILITIES & OBJECTIVES**:
Under the supervision of the Retail Area Manager, the position is responsible for selling DGN uniform products and services (including orders). As well as assisting customers with their product needs and assisting Store Managers in managing all store sales staff. They are responsible for meeting and exceeding the store daily sales and customer service goals. They will perform related work as required.

In this unique position, the Area Assistant Manager will primarily be located and providing leadership out of two of our Mississauga retail locations.

**TASK MANAGEMENT**:

- **CUSTOMER SERVICE AND SALES**:

- Fill all online orders and maintains strong knowledge of backordered products.
- Assists and leads team to meet and exceeds all store sales targets.
- Provides excellent customer service, engaging the customer through conversation to assist needs.
- Sell additional items and services that the customer may not have anticipated they needed (Hem tape, tights, socks, backpacks)
- Work with Store Manager to ensure all staff are trained according to company sales program, and refresh staff daily.
- **STORE POLICIES AND PROCEDURES**:

- Ensure that all store opening and store closing duties are performed.
- Handle and process all returns and complaints graciously and effectively.
- Accurately handle all register transactions. Any errors to be reported to Store Manager or Head Office.
- Ensure the store is neat, clean and organized upon store open, and throughout each business day.
- Assists Store Manager to complete all Store Scheduling, including stores with Tuck Trucks and Tuck Shops (includes liaise with Account Manager on Mobile Retail Tuck Truck schedules). Monitors and schedules staff for Grade 8 event nights when required.
- Daily kick-off team meetings completed each morning.
- Work with Store Manager to monitor and maintain payroll hours.
- Ensures Weekly Recaps are completed and sent to Retail Area Manager for feedback purposes.
- Complete all administration duties - checking TEAMS or any other administrative tasks that are requested by Head Office.
- Adhering and upholding all store DGN cleanliness standards.
- **RECRUITING, HIRING, AND TRAINING**:

- First round interviews for all part time staff.
- Train all staff according to DGN Employee Handbook and utilize any additional training products sent out from Head Office.
- Actively participate in all programs, events, and procedures that drive sales (additional hours may be required).
- Attend all Head Office training sessions.
- **STORE SHIPMENTS, MERCHANDISING, AND LOSS PREVENTION**:

- Receive and display all new shipments within 24 hours of delivery.
- Ensure all orders are up to date, and backorders are organized.
- All products must be displayed according to the Merchandising section in the Employee Handbook.
- Know where products are located in the store and keep all backrooms clean and organized.
- Work with all team members to ensure that all Loss Prevention procedures are in place and in practice.
- Use company literature and available training resources to stay up to date on products and product features.
- Must be able to lift up to 30lbs and stand for long periods of time.

**FISCAL MANAGEMENT (if applicable)**:

- Ensure time & materials allocated to correct client docket.

**QUALIFICATIONS**:
(Skills/Education/

Experience)
- Previous retail management experience.
- Responsible and highly motivated.
- General understanding of the principles of sales.
- Strong communication skills, and ability to manage a team.
- High school diploma required.
- Proven track record in achieving sales quotas.
- Proficient in computer programs, including Microsoft Office Suite.
- Passion for excelling in customer service.
- Must be available to work evenings, weekends and periodically attend meetings at DGN Head Office (Mississauga).
- Must have a valid drivers license.

**RETAIL HOURS**:
Tuesdays: 12:00pm - 8:00pm

Wednesdays: 10:00am - 6:00pm

Thursday: 12:00pm - 8:00pm

Friday: 10:00am - 6:00pm

Saturday: 11:00am - 5:00pm

I am familiar with the DGN Quality Policy and how it relates to my function

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail Management: 1 year (preferred)

Work Location: In person

  • Assistant Manager

    1 week ago

    Aurora, Canada State & Main Full time

    **STATE & MAIN KITCHEN AND BAR** State & Main is an upscale, casual dining brand with locations across Canada. Our warm, energetic restaurants offer approachable elevated comfort foods, paired with craft cocktails and a broad range of wines. Our team shares a passion for delivering a quality experience to our guests. If you’re a hardworking, fun-loving...

  • Assistant Restaurant Manager

    5 days ago

    Aurora, Canada South Street Burger Full time

    Overview: We are seeking an experienced and motivated Assistant Restaurant Manager to join our team. As a Assistant Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food quality and cleanliness. If you have a passion for the food industry...

  • Assistant Store Manager

    2 weeks ago

    Aurora, Canada Ricki's Full time

    **RICKI'S/CLEO** **ASSISTANT STORE MANAGER** **AURORA EAST POWER CENTRE - AURORA, ON** **FULL TIME** As an Assistant Store Manager with Ricki’s and cleo you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. Partnering with the Store Manager you will lead all aspects of the store’s business...

  • Assistant General Manager

    3 days ago

    Aurora, Ontario, Canada State & Main Full time

    Join Our Team at State & Main Kitchen and BarAt State & Main, we love to take care of people. We're more than just a dining destination—we're a vibrant hub where downtown energy meets exceptional hospitality. Our restaurants are known for their inviting atmosphere, where elevated comfort foods, craft cocktails, and a broad selection of wines come together...

  • Assistant Store Manager

    2 weeks ago

    Aurora, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...

  • Assistant General Manager

    3 days ago

    Aurora, Ontario, Canada State & Main Full time

    Join Our Team at State & Main Kitchen and Bar At State & Main, we love to take care of people. We're more than just a dining destination—we're a vibrant hub where downtown energy meets exceptional hospitality. Our restaurants are known for their inviting atmosphere, where elevated comfort foods, craft cocktails, and a broad selection of wines come together...

  • Assistant Store Manager

    3 weeks ago

    Aurora, Canada Farm Boy Inc. Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Assistant Produce Manager

    3 weeks ago

    Aurora, Canada Farm Boy Inc. Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Assistant Grocery Manager

    3 weeks ago

    Aurora, Canada Farm Boy Inc. Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Assistant Chef Manager

    2 weeks ago

    Aurora, Canada Farm Boy Inc. Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Assistant General Manager

    1 week ago

    Aurora, Canada Almac Industrial Systems Full time

    **Job description** Full time position Assistant General Manager available at Almac Industrial Systems in Aurora, ON. This position is from 8:30am to 5:30pm Monday to Friday. The Assistant General Manger reports directly to General Manager and is responsible for the day-to-day activities of the assigned operationally focused departments within the...

  • Assistant Sales Manager

    2 weeks ago

    Aurora, Canada Serpa Automotive Group Full time

    Yamaha & Suzuki Assistant Sales Manager (Powersports Dealership) **POWERSPORTS ASSISTANT SALES MANAGER** Are you looking for a position where you can lead an experienced, dedicated Sales Department? BRING YOUR POWERSPORTS PASSION TO LIFE! Serpa Motorsports is currently looking for an experienced Sales Manager! Though we prefer an experienced Yamaha and...

  • Assistant Manager

    2 weeks ago

    Aurora, Canada Mark's Work Wearhouse Ltd. Full time

    Help us boldly shape retail in Canada Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the...

  • Assistant Store Manager

    2 weeks ago

    Aurora, Canada Summerhill Market Full time

    Summerhill Market is a boutique grocery store chain in the GTA that specializes in scratch-made prepared foods and on-trend ingredients. Our stores go above and beyond a typical grocery store by offering an extensive rotating selection of ready to eat gourmet meals, freshly baked goodies, and curated hard to find groceries. We are searching for an...

  • Assistant Food and Beverage Manager/sommelier

    2 weeks ago

    Aurora, Canada Magna Golf Club Full time

    We pride ourselves on our commitment to our Membership. We are looking for passionate and knowledgeable individual who is committed to providing our membership with an unparalleled personalized experience. **Position Expectations** - Assist the F&B Manager in overseeing all aspects of the club's food and beverage operations, ensuring our exceptional service...

  • Produce Production Assistant Manager

    3 weeks ago

    Aurora, Canada Farm Boy Inc. Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Junior Assistant Manager

    4 days ago

    Aurora, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Customer Service Assistant Department Manager

    3 weeks ago

    Aurora, Canada Longo's Full time

    Longo’s is committed to fostering a diverse and inclusive environment where team members have a place to grow and pursue excellence, have the latitude to take ownership of their careers and the support and encouragement necessary to be the best they can throughout their career. We are a Canadian, family operated food retailer which has grown and prospered...

  • Assistant Manager Trainee, Gta North

    2 weeks ago

    Aurora, Canada Scotiabank Full time

    Requisition ID: 154365 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role** As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and...

  • Assistant Store Manager

    5 days ago

    Aurora, Canada Pet Valu Full time

    Location: Aurora, Ontario The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are...