Fleet Support Center Digital Solution Data

2 weeks ago

SaintBrunodeMontarville, Canada ALSTOM Full time

Req ID:419608

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

Services Engineering is a key function of Services NAM (Americas). The function provides engineering expertise and technical solutions to the various Business Units (BU) of Services. We support Operations and Maintenance (O&M) sites, as well as lead the design efforts for Asset Life Management (Modernizations, upgrades, overhauls of rail vehicles) and support the Parts Obsolescence BU. We provide engineering support to all products maintained by Alstom that operate in the North American market (automated people movers, light rail vehicles, commuters, metros, locomotives ), as well as several of the infrastructure components (guideways, stations, depots, electrification and power distribution). We are 160 professionals, located in 17 different sites across the continent.

Alstom has an opening for a **Fleet Support Center Digital Solution Data Specialist**. The position is posted for our St-Bruno, Qc site but may be eligible for any Alstom Services sites in the USA and Canada. In Alstom Services, our focus is to provide excellence in customer support and develop innovative mobility solutions.

**RESPONSIBILITIES**:

- Set up and operation of the first NAM maintenance fleet support center, used to centralize and display the O&M data from several fleet O&M sites
- Work with Digital Solutions engineering to support, configure and analyse the data from hardware and software components to the projects
- Provide second line of technical support to the O&M sites (level 1)
- Ensure smooth transition of the FRACAS process from the rolling stock reliability engineering team to site Services O&M team
- Develop dashboards, KPIs and other means of monitoring fleet reliability
- Program alerts and data mining algorithms using Alstom digital tools such as Healthub and Orbiflo
- Support Rolling Stock in the design and validation of the end to end process (data acquisition, model implementation, algorithm implementation and trigger of the alert, impact on the maintenance service)
- Provide data supporting the optimization of the fleet maintenance regime

**REQUIRED PROFILE**:

- Bachelor's degree in Engineering (electronics or software preferred), computer sciences or any other degree relevant to data analysis in a maintenance context.
- Minimum 5 years of experience in data analysis or on-board electronic systems for monitored conditional maintenance.
- Important interest and knowledge on digital embedded systems for CBM and data analysis.
- Experience in technical project coordination.
- Fluent in French and English.
- High level of self-motivation.
- Strong analytical skills.
- Ability to be autonomous and also to relaunch and work with internal as well as external teams.
- Understanding of railway product systems and subsystems and wayside equipment is an asset.
- Knowledge and experience with various software programming languages and tools used in data processing and reporting.
- Proven ability to influence, negotiate and build relationships across different divisions of a company.

Services Engineering is a key function of Services NAM (Americas). The function provides engineering expertise and technical solutions to the various Business Units (BU) of Services. We support Operations and Maintenance (O&M) sites, as well as lead the design efforts for Asset Life Management (Modernizations, upgrades, overhauls of rail vehicles) and support the Parts Obsolescence BU. We provide engineering support to all products maintained by Alstom that operate in the North American market (automated people movers, light rail vehicles, commuters, metros, locomotives ), as well as several of the infrastructure components (guideways, stations, depots, electrification and power distribution). We are 160 professionals, located in 17 different sites across the continent.

Alstom has an opening for a **Fleet Support Center Digital Solution Data Specialist**. The position is posted for our St-Bruno, Qc site but may be eligible for any Alstom Services sites in the USA and Canada. In Alstom Services, our focus is to provide excellence in customer support and develop innovative mobility solutions.

**RESPONSIBILITIES**:

- Set up and operation of the first NAM maintenance fleet support center, used to centralize and display the O&M data from several fleet O&M sites
- Work with Digital Solutions engineering to support, configure and analyse the data from hardware and software components to the projects
- Provide second line of technica

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