Marine Technician

**JOB DESCRIPTION**

**Position**: Marine technician F/M

**Location**:Smiths Falls + Ottawa

**Department**: Operations

**Start Date**:As soon as possible

**Contract type**:Permanent

**Line Manager**: Head Technician

Le Boat, part of Travelopia, is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

Le Boat have a fleet of 32 premier Horizon Cruisers on the UNESCO Rideau Canal and operates with a base in Smiths Falls, Ontario and satellite base in Ottawa.

**At a glance**

This is an excellent opportunity for an experienced mechanic/technician to join the Le Boat team where you will play a key role in preparing the boat yard for arriving customers for the season. Duties include assisting in the receiving of boats off trucks, prepping boats with equipment over the winter, commissioning and launching in the spring, hauling in the fall and setting up the marine shop with equipment and supplies.

You will also become proficient in all operations and maintenance of the boats including electrical and mechanical systems and performing boater training with customers prior to clients leaving on their charter. Trial runs are the very important customer orientation lessons that all clients of Le Boat receive before embarking on their boating vacation. Special attention is given to safety and the ability of the customer to handle the vessel. As well as being an expert in operating, maintaining, handling and educating clients.

**What you will be doing**
- In charge of mechanical maintenance/repairs to 36 and 45ft. fiberglass boats as per company standards
- Knowledge of marine diesels and competent systems
- In charge of technical interventions on pumps, batteries, diesel engines, electrical, propane and hydraulic connections
- Ability to perform installations of electrical and mechanical equipment
- Ability to perform small cosmetic fiberglass repairs
- Maintain the fleet to the highest of standards in terms of presentation to the customer and reliability
- Maintain maintenance schedule as per manufactures warranty
- Control of inventory for adequate supply of parts
- Liaise with Base Head Tech & Base Manager day to day prioritizing work in efficient manner
- Instruct and educate clients during boat orientation and trail runs through locks if needed
- Ensure boat briefings and training leave customer feeling confident with their boat
- Ability to travel with company vehicles to off-site locations to do emergency repairs and attend customer needs (a call out schedule will be put in place for out of hours support in season)
- Hauling/launching, commissioning and de-commissioning of fleet
- Gas dock operations as needed, watering, fueling and pumping out holding tanks
- Ensure boats are in good shape to be turned around and presented in pristine condition.
- Support customers throughout their cruise in terms of technical assistance, breakdown call outs and general tourist/boater information and advice.
- Enthusiasm and flexibility to carry out a wide range of duties determined by business needs.
- Ability to work flexible hours, weekend and holidays during boating season

**What we are looking for**:
**Skills, experience, knowledge, qualifications and training**
- Minimum 1 years’ experience in boat maintenance required
- Ontario Driver's license
- Certificate from a marine college or equivalent (an advantage)
- Ability to read specifications and installation instructions
- Excellent interpersonal skills with ability to build internal relationships and deliver exceptional service to customers
- Excellent organization prioritizing skills
- A passion for boating and relevant experience
- It is strongly recommended to be able to swim.

**Advantage**
- Customer Experience Bonus 2023 (5% of gross annual salary, prorate)
- Referral program
- Take advantages from the group (Travelopia)