Receptionist - Healthcare (Downtown Toronto)

1 month ago

Toronto, Canada Emkiro Health Services Full time

Toronto Private (non-OHIP) Clinic requires **Front Desk Receptionist for afternoon hours**

**Requirements**:

- Previous front desk customer service experience in Healthcare
- Compassion for clients and patients
- Professional communication
- Self-starter
- Punctual and reliable
- Loyal to the business
- Professional, fluent English skills
- EMR experience
- Sales and point of sale transaction experience
- Ability to work in a fast-paced work environment

**Hours**: 8 hour shift - afternoon/evening - Monday to Friday

**Wages**: $20/hour

Health & Dental Benefits after 3 month probationary period

**Responsibilities**:

- Welcoming patients / clients
- Promoting all health services and products to all clients/patients and potential clients/patients
- Provide professional customer service to new and existing clients/patients
- Answering phones professionally while managing multiple calls effectively
- Scheduling and re-scheduling patient appointments on site or tele-health
- Contacting and scheduling incoming referrals and appointment requests
- Answering patient inquiries and providing patient education
- Collecting patient feedback where applicable
- Direct Billing extended health and MVA insurance (HCAI), collecting payments and issuing receipts
- Patient recalls
- Maintaining the clinic cleanliness and disinfection protocols
- Working with health providers to promote health services when recommended
- Key-holder responsibilities

Pay: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Front Desk Administrative: 1 year (required)

Work Location: In person

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