Conservation & Energy Management Program Specialist
1 month ago
**Branch**: Gas
**Affiliation**: Management & Exempt
**Employment Status**: Full-Time Regular
**Workplace Flexibility**: Yes
**Posting End Date**: Open until filled
We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.
We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC. Position Overview
This may be the perfect opportunity for you as our Conservation and Energy Management department is looking to hire a Program Specialist for the Conservation Assistance Program Area. Reporting to the Program Manager, this position is responsible for leading the development, implementation and ongoing administration of FortisBC’s programs assisting income qualified customers, charities and non-profit housing providers reduce their energy costs and greenhouse gas emissions.
We want you to utilize your customer-centric vision to simplify customer experiences and leverage customer insights to improve the reach and satisfaction with our programs. This role will have its own unique needs and processes, which are vital for supporting our customers in reducing their energy consumption and carbon footprint. In year 1, you will:
Understand our strategic business priorities and build rapport with internal and external stakeholders such as CleanBC, BC Hydro, BC Non-profit Housing Association, BC Housing, and more.
Collaborate effectively with various departments within FortisBC, such as Communications, Energy Solutions, and Legal.
Identify appropriate new technologies and program eligibility guidelines to support program enhancements which maximize participation and energy savings while minimizing costs.
Identify and co-develop the collateral required to support programs and work collaborative with stakeholders to develop communications plans. In year 2, you will:
Lead the development and implementation of new or revised programs from concept to implementation.
Prepare business cases for new programs, or modifications to existing programs, including substantiated justifications and cost-effectiveness analysis.
Support regulatory activities for the BC Utilities Commission. What it takes:
A Diploma in Marketing, Communications or a related discipline from a recognized program, plus a minimum of three (3) years of recent, related experience working with projects or program development.
PMP/CEM designation would be an asset.
Knowledge of principles of demand side management (DSM) and residential/commercial energy saving measures.
Demonstrated customer service approach and relationship building skills with program stakeholders.
Exceptional verbal and written communication skills, as well as presentation skills.
Ability to work independently and with partners in a fast-paced environment with complex processes.
Valid BC Driver’s license.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
LI-Hybrid
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Kelowna, Canada fortisBC Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time TemporarySalary Min: $33.13 HourlySalary Max: $47.08 HourlyShort-term Incentive Eligible: NoWorkplace Flexibility: Yes Temp Duration: 18 monthsPosting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we...
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Kelowna, Canada FortisBC Full timePosition Overview You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce tangible process improvements and remarkable results. To top it all off, you're passionate about protecting our planet and are eager to apply your skills...
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Kelowna, Canada FortisBC Full timePosition Overview You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce tangible process improvements and remarkable results. To top it all off, you're passionate about protecting our planet and are eager to apply your skills...
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Kelowna, Canada FortisBC Full timePosition Overview You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce tangible process improvements and remarkable results. To top it all off, you're passionate about protecting our planet and are eager to apply your skills...
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Kelowna, Canada FortisBC Full timePosition Overview You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce tangible process improvements and remarkable results. To top it all off, you're passionate about protecting our planet and are eager to apply your skills...
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Kelowna, Canada FortisBC Full timePosition Overview You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce tangible process improvements and remarkable results. To top it all off, you're passionate about protecting our planet and are eager to apply your skills...
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Kelowna, Canada fortisBC Full timeBranch: GasAffiliation: Management & ExemptEmployment Status: Full-Time TemporarySalary Min: $33.13 HourlySalary Max: $47.08 HourlyShort-term Incentive Eligible: NoWorkplace Flexibility: No Temp Duration: 18 monthsPosting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we...
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Kelowna, Canada FortisBC Full timePosition Overview You're a strategic mastermind who can balance the needs of stakeholders, such as customers, agencies, and regulators, with a high degree of professionalism. That's because you know how to tailor customer-centric programs and can build effective, collaborative relationships that feed into evergreen programs. Now, what if we told you the...
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Kelowna, Canada FortisBC Full timePosition Overview You're a strategic mastermind who can balance the needs of stakeholders, such as customers, agencies, and regulators, with a high degree of professionalism. That's because you know how to tailor customer-centric programs and can build effective, collaborative relationships that feed into evergreen programs. Now, what if we told you the...
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Kelowna, Canada FortisBC Full timePosition Overview You're a strategic mastermind who can balance the needs of stakeholders, such as customers, agencies, and regulators, with a high degree of professionalism. That's because you know how to tailor customer-centric programs and can build effective, collaborative relationships that feed into evergreen programs. Now, what if we told you the...
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Kelowna, Canada FortisBC Full timePosition Overview You're a strategic mastermind who can balance the needs of stakeholders, such as customers, agencies, and regulators, with a high degree of professionalism. That's because you know how to tailor customer-centric programs and can build effective, collaborative relationships that feed into evergreen programs. Now, what if we told you the...
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Kelowna, Canada FortisBC Full timePosition Overview You're a strategic mastermind who can balance the needs of stakeholders, such as customers, agencies, and regulators, with a high degree of professionalism. That's because you know how to tailor customer-centric programs and can build effective, collaborative relationships that feed into evergreen programs. Now, what if we told you the...
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