Froster

**Accountabilities/Duties**:

- Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes.
- Prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly.
- Ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels.
- Adheres to the proper packaging, labeling, and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs.
- Monitors inventory of frosting supplies and notifies management when replenishment is required.
- Evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues.
- Cleans, sanitizes and restocks workstation, ensure frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.

**Core Values and Competencies**:

- ** Servants Heart**
- Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
- Keeps the good of the team or guest ahead of personal interests or gain.
- Displays humility and empathy in interactions with others.
- ** Spirit of a Champion**
- Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
- Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a strong sense of urgency and adheres to NbC brand standards.
- ** Genuine Connections**
- Projects warmth, enthusiasm, and optimism that attracts others.
- Builds positive, productive relationships with all team members.
- Listens actively and communicates openly, clearly and respectfully.

**Knowledge, Skills, and Abilities**:

- Understands basic units of measurement
- Has the ability to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands, and fingers.
- Has the physical capacity to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time.
- Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule.
- Can evaluate products, processes, information, and surroundings to determine compliance with standards.
- Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.
- Is diligent, organized and self-motivated, with the ability to prioritize workload and operate independently with mínimal supervision.

**Education, Certifications and Work Experience Requirements**:

- While no formal education or work experience is required, previous experience in an operational support role at a bakery or restaurant or in a food service environment is a plus.

**Work Availability**:
Flexibility to work various shifts, including weekends and holidays, based on changing business demands.