Project Analyst, It

3 months ago


Victoria, Canada Think Communications Full time

Think Communications, a leading business systems strategy and integration company for small to medium-sized businesses is seeking an additional IT professional to join our Professional Services Team as an IT Project Analyst. Operating from Victoria, BC, Think Communications offers a variety of technical solutions to clients with a goal of providing clients with the best, most reliable IT experience possible. Think Communications is looking to hire this role within our Victoria, BC office.

The IT Project Analyst will be responsible for the delivery of project tasks in a timely manner under the guidance of a Professional Services Delivery Manager. This position is client-facing, interacting with customers in person and remotely. This position requires after-hours work, which is planned in advance.

Responsibilities and Duties:

- Complete assigned project tasks according to the project plan and direction from the Professional Services Delivery Manager
- Manage tasks from multiple projects at once
- Provide technical mentorship to Service Technicians as requested, acting as a Tier 3 escalation point where required
- Investigate and train on new technologies as they relate to new opportunities
- Maintain communication with the Professional Services Delivery Manager, Sales Team and Operations Team on project tickets, status updates and challenges with project delivery
- Document workflow and resolution in our incident tracking system
- Audit, draft and update network and site documentation
- Review client sites on an annual basis for any project opportunities in the environment

Personal Qualifications:

- 5+ years of related experience
- Key interest in further training/certifications
- Valid driver’s license and regular access to a vehicle
- Self-motivated and dedicated team player
- Exceptional problem solving and interpersonal skills
- Excellent communication and customer service skills

Technical Qualifications:

- Desired Certifications include: Network+, CCNA or greater, VCP and other relevant certifications to technologies from Microsoft, Cisco, and VMWare to name a few
- Switching and routing
- Firewall access rules and NAT
- Network services including DHCP, DNS and routing
- Experience with Cisco, Meraki, Palo Alto networking devices
- Microsoft Windows Server Platforms 2016 and later is considered an asset
- Microsoft Windows Hyper-V and VMware virtualization platforms is considered an asset
- Microsoft Active Directory and Group Policy is considered an asset
- Microsoft 365 Implementation / Migration Experience is considered an asset
- Microsoft Azure Experience is considered an asset

**Job Types**: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Victoria, BC V8W 2A4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Project implementation: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 2023-12-08


  • Gis Project Analyst

    2 weeks ago


    Victoria, Canada BC Energy Regulator Full time

    **Classification**:Grid 24, BCGEU Membership **Office Location**:Victoria or Fort St John or Kelowna **Salary**:$76,313.27 - $86,898.73 - Permanent Full-Time, based on a 35-hour work week. - An additional 10% Job Family Market Multiplier will be added to the posted salary. _ - An additional 2.45% Service Improvement Allocation will be added to the posted...

  • Project Analyst

    4 months ago


    Victoria, Canada Seaspan ULC Full time

    Reporting to the Director, VSL Finance, the Project Analyst plays an integral role in supporting the Victoria Shipyards Finance team on understanding project financials through financial analysis, forecasting the project profit and loss, variance analysis, financial impacts of contract terms and conditions, and other valuable analytics. Providing...

  • Project Analyst, It

    3 months ago


    Victoria, Canada Think Communications Full time

    Think Communications is seeking a dedicated and detail-oriented Project Analyst to join our team. As a Project Analyst, you will play a pivotal role in the successful execution of projects from beginning to completion. Reporting to the Professional Services Manager, you will be assigned projects and work closely with project teams to ensure efficient project...

  • Project Analyst

    2 weeks ago


    Victoria, Canada Island Health Full time

    Job Description: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the...

  • Project Analyst

    8 months ago


    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager,...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Capital...

  • Project Analyst

    6 months ago


    Victoria, Canada James Evans and Associates (JEA) Full time

    **About JEA** James Evans and Associates, Ltd. is a Victoria-based company that has been operating in Canada and the United States for over 40 years. We have an excellent, well-established reputation in the Canadian and US pension industry. JEA offers SaaS and on-premises pension administration system solutions, along with pension consulting services, to a...

  • IT Project Analyst

    6 months ago


    Victoria, Canada Think Communications Full time

    Think Communications, a leading business systems strategy and integration company for small to medium-sized businesses is seeking an additional IT professional to join our Professional Services Team as an **IT Project Analyst**. Headquartered in Winnipeg, our organization offers a variety of technical solutions to clients so that they make work smarter, not...


  • Victoria, Canada BC Transit Full time

    We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day. In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the...

  • Analyst

    3 months ago


    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority ( Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting...

  • Business Analyst

    6 months ago


    Victoria, Canada InSync Full time

    We are looking for a **Business Analyst **for a **12-month contract position** in **Victoria, British Columbia.** **Must be legally entitled to work in Canada.** **Remote work available with occasional travel to site.** **Role Description** Under the direction of the Senior Project Manager, the Business Analyst will be responsible for assisting Records...

  • Planning Analyst

    6 months ago


    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Planning...


  • Victoria, Canada BC Family Maintenance Agency Full time

    Does your wheelhouse include skills and experience in project management, designing and conducting analyses, and synthesizing information into solutions that support implementing organizational change?** **Keep reading to find out how this role may be a great fit for you! **What can I expect as a Business Analyst, Operations?** The Business Analyst,...

  • Project Coordinator

    4 months ago


    Victoria, Canada Smart Dolphins IT Solutions Inc. Full time

    **PLEASE READ BEFORE PROCEEDING** **THIS IS NOT A REMOTE POSITION** **ABOUT SMART DOLPHINS** Our culture and atmosphere are positive, open and dynamic. We love our Dolphin lives and always strive to help and elevate each other. We are awesome and we have proof! We are certified as a "Great Place to Work" and placed 15th in the national standing of top 50...

  • Data Analyst

    2 weeks ago


    Victoria, Canada Island Health Full time

    Job Description: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Data Analyst reports...


  • Victoria, Canada PRT Full time

    **Company Description** Who are we**: At PRT, we believe in being the stewards of growth and renewal for generations to come. Our Mission is to provide the most trusted growing services, best suited to the needs of our customers, and we achieve that by putting our customers first while always respecting our employees. PRT is the largest commercial-scale...

  • Business Analyst It

    3 months ago


    Victoria, Canada BC Transit Full time

    We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day. In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the...

  • Business Analyst

    6 months ago


    Victoria, Canada Intellibee Inc Full time

    **Job Title: Business Analyst (Hybrid model)** **Location: Victoria/Vancouver, British Columbia** An immediate project need is to migrate the existing TI Corp SharePoint sites like-for-like from the on-premise SharePoint 2013 instance to a new on-premise TI Corp SharePoint 2016 instance to support the new records management system. One of the business...


  • Victoria, Canada BC Family Maintenance Agency Full time

    If your skills and experience include analyzing business requirements, collaborating with cross functional teams, and identifying opportunities for increased organizational efficiencies, then keep reading to find out how our **Business Analyst** role may be a great fit for you! **What can I expect as a Business Analyst?** As a Business Analyst, you will...