Outside Sales Representative

3 weeks ago

Vaughan, Canada thyssenkrupp Materials CA Ltd Full time

Company
Copper and Brass Sales, a division of thyssenkrupp Materials NA, Inc., is the source in your supply base that provides you with the inventory management expertise and value-added processing services necessary to help you compete in today's global market. With our comprehensive line of nonferrous metals and alloys, wide variety of precision processing capabilities, and a focus on customer service that is unmatched in the industry, Copper and Brass Sales earns our reputation as a leading metals service center with each and every order.

**Your responsibilities**:
thyssenkrupp Materials NA is seeking to fill a permanent Outside Sales role based out of Concord location (2821 Langstaff Road, Concord, ON L4K 5C6).

**Why is this role important?**

The Outside Sales Representative is responsible to increase profitable sales in a defined geographical area by servicing/developing customers with emphasis on major and target accounts. Research and provide disposition to customer problems and complaints. Define and educate potential customers on company functions and capabilities. Monitor and report industry trends to company management. The incumbent works directly with our warehouse, inside sales representatives and other teams within the company to forge relationships with clients to ensure long term and positive results.

Key Accountabilities:

- Determine key buying influences at existing and potential customers and establish a working relationship.
- Develop a market plan for territory with quantifiable goals and objectives supported by action plans and bench marks for measuring progress.
- Assist inside sales on special accounts and/or projects.
- Provide assistance to credit managers as required.
- Schedule and perform sales calls and/or visits.
- Estimate customer’s usage of products and estimates of business units participation.
- Conduct training sessions on product and services with both customers and business unit employees.
- Follow the transaction pricing that deviates from the business units pricing and report significant occurrences and trends to management.
- Communicate customer product and quality requirements to inside sales and operations.
- Recommend additions/deletions to product catalogue and company services.
- Initiate and monitor E-item inventory requirements.
- Provide recommendations regarding current/potential advertising.
- Continually increase knowledge of company products, services and procedures.
- Continual maintenance and updating of customer database.
- Daily downloading, review and follow up of quotes
- Daily review of daily sales for customer thank you and order review.
- Other duties as assigned
- Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

**Your profile**:
Qualifications:
Minimum Requirements:

- 2 year college degree or equivalent experience
- 1 year public/customer interaction
- 2 years sales experience
- Ability to forge relationships with clients to ensure long term and positive results
- Capability to identify the best prospecting methods to maintain an unlimited pipeline
- Create interest by describing an individual and customer-centric solution
- Proficiency with the computer beyond the basic level including any customer relationship management (CRM) system (such as Salesforce).
- Fits into our culture by exhibiting the Copper and Brass Sales values (Customer Focus, Accountability, Integrity and Leadership)

Preferred Requirements:

- Completion/working towards 4 year degree (sales, business, marketing)
- 3-5 years sales experience
- Metallurgy training and/or experience
- Public speaking experience
***Your benefits with us**

**Contact**:

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