Full Time Caseworker

5 months ago

Barrie, Canada The Salvation Army Full time

The Caseworker position provides case management supports to connect men and families with service agencies and supports that will enable a means of housing stability. The supports will include but not be limited to life skills, advocacy, housing stability, referrals to community resources, mental health support and coordination, harm reduction, stability planning that will contribute to successfully getting and/or staying permanently housed.

**KEY RESPONSIBILITIES**:
**Program**
- Engage in the development of inter-personal relationships that promotes dignity and respect.
- Utilize approved case management tools, Outcome Star and SPDAT.
- Coordinate, refer and deliver all needed wraparound supports.
- Conduct case work and follow-up services which includes but not limited to
- Intake.
- Needs/Skills Assessment for Housing history, Barriers to housing.
- Immediate and ongoing needs (identification, financial, food, housing, clothing, medical and education).
- Conduct preliminary Individualized Goal Setting/Plan.
- Provide Crisis Intervention.
- Complete discharge plans and summaries.

**Administrative**
- Maintain contact with clients for the purpose of
- Monitoring progress of clients in working on goal plan.
- Referrals to appropriate community resources, following established procedures,
- Advocate on behalf of client to Bayside staff and community resources as requested by Program Director.
- Educate clients in health and safety concerns to achieve a safe living environment.
- Maintain contact with client through regular visits.
- Coach and support clients as needed to access appropriate services.
- Identify individual strengths and assets to sustained tenancy.
- Provide for basic life skills counseling and development.
- Provide warm transfers to requested partner agency staff.
- Collect statistical information related to the clients in program.

**Service**
- Prepare, keep and maintain accurate case notes and records (intermittently throughout each work day) and share them to relevant individuals involved in the client’s circle of care while maintaining client’s confidentiality.
- Prepare statistical and other reports as required.
- Ensure that the privacy and confidentiality of clients is maintained within established standards, Policy and Procedures.
- Present case reports and progress of clients at regularly scheduled case management meetings.
- Be involved in ongoing professional development and to attend Staff / Development meetings.
- Work as a member of the team to ensure that the program operates efficiently and effectively (and to ensure that other staff’s responsibilities are covered when they are away).
- Participate in and represent the organization at external committees and forums.
- Participate in internal committees and/or activities relating to the organization (e.g. Annual general meeting, other social recreation events, etc.

Perform other duties as required.

**WORKING CONDITIONS**:

- This is a permanent full-time position based on 37 hours per week.
- Caseworker performance of job requires moderate amounts of computer work and travel.
- Requires continuously monitoring the environment and attentiveness when interacting with clients and recording information.
- May work with persons who become angry.
- Caseworker carries a cell phone when off the building and wears a panic button when on the building.
- Must be able to lift a minimum of 25 pounds.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- A degree or diploma in Social Services and/or equivalent education and experience.
- Current certification in First Aid/CPR and Non-Violent Crisis Intervention.
- Possess a current Food Handler Certificate.
- Participate in Non-violent crisis intervention training.
- Alternative combinations of education and experience may be considered.

**EXPERIENCE AND KNOWLEDGE**:

- Two to five years previous experience with people experiencing homelessness would be an asset.
- The incumbent must possess information and knowledge around mental health, addictions, substance abuse and harm reduction.
- Superior knowledge of community resources.
- Thorough knowledge and understanding of a commitment to anti-racism, anti-oppression and equity.

**SKILLS AND CAPABILITIES**:

- Must possess excellent problem solving, communication, organizational and computer skills.
- Excellent interpersonal and time management skills.
- The responsibilities associated with this position demand a high degree of confidentiality.
- Ability to work as a team member with other staff, volunteers, donors and clients.
- Participate in mandatory TSA annual training.
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
- Ability and willingness to develop an understanding and support for the mission and purp

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