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Caseworker - Homeless Outreach Mentor

1 month ago


Winnipeg, Canada Salvation Army Winnipeg Centre of Hope Full time

Caseworker Homeless Outreach Mentor #13

Tuesday to Saturday 8:30am to 4:00 M30

$20.76/hour

The Salvation Army is an international Christian church and charitable movement, active in over 130 countries worldwide. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. The mission of The Salvation Army is to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. This is expressed in spiritual ministry, and also by a wide variety of social services, which are extended without discrimination.

Four core operational values that guide all aspects of The Salvation Army in the Canada and Bermuda Territory are:
Hope: We give hope through the power of the gospel of Jesus Christ.

Service: We reach out to support others without discrimination.

Dignity: We respect and value each other, recognizing everyone’s worth.

Stewardship: We responsibly manage the resources entrusted to us.

For more than 150 years, The Salvation Army has been serving and meeting the needs of people who are experiencing life challenges that leave them vulnerable and marginalized. Its powerful mission and core values are what attract people to join the organization to further its work.

JOB PURPOSE:
The Caseworker provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures.

CHARACTERISTIC JOB DUTIES:
The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

- Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
- Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
- Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
- Provides safe storage and recording of prescribed medications
- Coordinates and facilitates resident programming as required
- Conducts all required shift change procedures prior to and after shift change
- Performs intake and discharge procedures for clients/residents as assigned
- Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required
- Distributes funds to residents in accordance with established guidelines
- Engages in the development of inter-personal relationships that promote dignity and respect
- Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviour
- Liaises with Police, funders, court personnel, community agencies, families, and other staff members
- Provides orientation to newly hired staff, volunteers, students
- Performs other duties as assigned

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

MINIMUM EDUCATION LEVEL ATTAINED:
The successful job applicant will have completed more than two (2) years of Community

College.

NOTE: An alternative level of education and experience may be acceptable.

SPECIAL LICENSES, DIPLOMAS, CERTIFICATIONS OR REQUIREMENTS:
The successful applicant will hold/have:

- Diploma or Degree in related social services field
- **See Precautionary Measures**

MINIMUM PRIOR RELATED EXPERIENCE:
The incumbent must have the following experience before hire:
One year but less than three years of prior related experience, including frontline casework

experience in a social service environment.

PHYSICAL EFFORT/DEXTERITY REQUIRED:
The performance of the job requires a moderate amount of keyboarding/manual record keeping,

and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities.

CONCENTRATION REQUIRED:
The performance of the job requires attentive listening and observation of body language,

continuously monitoring the environment, multitasking, and reading.

RESPONSIBILITY FOR FINANCIAL RESOURCES:
The incumbent’s responsibility for Financial Resources:
The incumbent is involved in minor financial matters regularly, or on a relief basis, or has

responsibility for the wise use of his/her own resources. He/She may be authorized to spend,

disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget.

RESPONSIBILITY FOR HUMAN RESOURCES:
The incumbent’s responsibility for Human Resources:
The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to ne