Retail Supervisor

6 months ago

Vancouver, Canada Nesters Market Full time

**Nesters Market **is currently seeking a **Retail Supervisor / Grocery Lead Hand** for our store located in **Vancouver (Broadway), BC.** We are looking for a strong leader who can efficiently oversee the department operations in terms of staffing, customer service, and merchandising.

**Job duties and responsibilities**:

- Be responsible for key-holding, store safe and store alarm
- Efficiently stock and display product in a neat and appealing manner
- Supervision of staff in the store manager’s absence, including communicating expectations and giving direction
- Provide effective training for new employees
- Deal with customer queries and complaints in a professional and timely manner
- Adhere to safety policies and regulations
- Provide a safe and clean store environment to protect both staff and customers
- Motivate the team to increase sales, exceed budgets and profit goals, while ensuring operational efficiency
- To perform other duties and tasks assigned or required as consistent with the nature and scope of the position

**Skills and qualifications**:

- Previous Service Clerk responsibilities along with the ability to work in any department; meat, produce, grocery, deli, or bakery.
- Proven track record as a self-starter; dedicated and goal orientated.
- Complete understanding of till operation and cash-up procedures.
- Proven track record in store merchandising and driving sales.
- Demonstrated high level of communication, interpersonal & conflict resolution skills.
- Ability to ensure compliance of established company policy.
- Demonstrated ability to provide 100% customer service.
- Excellent command of the English language both verbal and written.
- Flexibility to work a variety of hours which include days, evenings, weekends and stat holidays

**Work conditions and physical requirements**:

- Walking and standing for extended periods including bending, twisting, crouching and kneeling at times
- Must be able to be on your feet for up to an entire 8-hour shift
- Ability to perform physically demanding, repetitive physical tasks for extended periods of time
- Job requires manual dexterity, attention to detail and hand-eye co-ordination

**Our commitment to you**:

- Competitive wages with starting rates based on experience
- Automatic wage increases based on the number of hours worked
- Room for advancement - all new opportunities posted internally first
- Company matched RRSP Program
- Employee / Store Discount (More Rewards program)
- Comprehensive benefits package including Dental, Extended Health, Vision, Life & Disability insurance

If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you

**How to apply**:

- Please include a cover letter including your wage expectations and any work availability restrictions

We are an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated and respected.




keywords: assistant manager, retail manager, retail store manager, store manager, retail management, management, manager, operations, supervisor, leader, team lead, key holder, team building, customer service, business development, budgeting, vendor management, recruiting, hiring, scheduling, training, grocery, produce, retail, convenience store, supermarket, market, sales associate, foodie, ocean wise, organic, culinary, gourmet, artisan, community, hospitality, #readytowork

Pay: From $18.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

**Experience**:

- grocery: 1 year (preferred)

Licence/Certification:

- Canadian, PR, or Work Permit (required)

Work Location: In person

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