Manager, Childcare Centre

2 months ago

Calgary, Canada The Immigrant Education Society Full time

Purpose

The Immigrant Education Society (TIES) is a non-profit charitable organization dedicated to providing integrated services to newcomers and economically disadvantaged individuals. With over 40 programs and services, TIES addresses the diverse needs of the communities it serves.

In line with its principles and values, TIES has launched a community-based, multicultural childcare centre offering daytime, evening, and weekend services. This initiative is part of TIES' social enterprise-based programming. We are seeking a Manager - Childcare Centre and Social Enterprises to oversee and expand the childcare program, while also initiating additional social enterprise ventures. The Manager will report to the Chief Program Officer (CPO).

Goals and Expectations

The success of this position will be measured by the manager's ability to:

- Effectively manage the childcare centre, ensuring it meets service targets.
- Identify and launch new social enterprise initiatives.
- Collaborate with stakeholders at all levels, including government, corporate, and community partners.

Key Responsibilities

TIES Childcare Centre
- Manage TIES Multicultural Childcare Centre (Little Beginnings Urban Oasis project) to ensure compliance with Alberta's early learning and childcare regulations.
- Foster a nurturing environment that promotes the development of children in our care.
- Ensure adherence to all health and safety regulations and maintain compliance records.
- Oversee operations to ensure licensing and regulatory compliance, facilitating open communication among stakeholders.
- Enhance the centre’s capacity to deliver high-quality programs.
- Stay informed on trends in early childhood education, aligning program content accordingly.
- Address and resolve concerns raised by staff, parents, and authorities.
- Oversee recruitment, staff development, and the management of policies and procedures related to child safety and environmental health.
- Direct centre activities, developing programs that support children's development.
- Uphold TIES’ vision, mission, and values, fostering a collaborative culture.
- Provide leadership and guidance to staff, including onboarding, development, and performance management.
- Foster relationships with families through regular communication and community engagement.
- Engage families in program evaluation and implement improvements as needed.

Social Enterprise-Based Programming
- Explore and develop social enterprise-based programming to expand TIES' service offerings.
- Identify and capitalize on market niches for TIES' products and services.
- Set, track, and achieve project goals, ensuring alignment with organizational objectives.
- Build strong relationships with funders, partners, parents, staff, and stakeholders.
- Collaborate with contractors and TIES staff to ensure high-quality services and regulatory compliance.
- Manage staff to meet operational needs.
- Ensure financial sustainability through sound budgeting.
- Engage in strategic development, risk management, and operational planning.
- Maintain accurate record-keeping and reporting to meet funder and organizational requirements.
- Participate in management activities, including meetings, seminars, and organizational events.
- Perform other job-related duties as assigned by the supervisor.

Competencies (define the abilities, skills, motivations, knowledge and traits to perform the job)

Knowledge
- The childcare industry in Alberta, including provincial regulations, licensing, and compliance requirements.
- Social enterprise-based programming in nonprofit agencies, focusing on revenue-generating initiatives that support the organization’s mission.
- Establishing and operating childcare programs, including curriculum development, policy development, staff management, and compliance.
- Client engagement strategies for fostering relationships with families.
- Building and maintaining relationships with partners and stakeholders in the childcare and non-profit sectors.

**Skills**:

- Leadership: Ability to lead and manage teams effectively.
- Initiative and Independence: Ability to make decisions and manage projects autonomously.
- Multitasking: Ability to manage multiple tasks and deadlines.
- Copywriting: Excellent communication skills for families, stakeholders, and funders.
- Public Speaking: Strong presentation skills for meetings and events.
- Networking: Ability to build and maintain professional relationships.
- Project Management: Strong writing and organizational skills.
- Intercultural Sensitivity: Awareness and sensitivity to diverse audiences.
- Financial Management: Ability to manage budgets and ensure financial sustainability.
- Staff Development: Experience in recruiting, training, and mentoring staff.

Traits
- Work independently and collaboratively.
- Demonstrate creativity in developing innovative programs.
- Build relationships with government, corporations, and community partners.
- Manage time ef

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