Technical Development Manager

3 weeks ago

Fredericton, Canada Shift Energy Full time

Company Description

Mariner Partners is looking for a Technical Development Manager who has experience in the Software Development sector.

The Development Manager has prime accountability for the successful delivery of Mariner software development projects to the delivery team, with success measured by schedule, budget, quality and customer and employee satisfaction. The Development Manager also has functional responsibility for the leadership and management of the software Development Team. Mariner’s success is completely dependent on our people, and as such, this role is crucial to that success.

As the key management resource responsible for effective software development, this role is critical to Mariners’ reputation, revenue recognition and future customer business.

You strive to have an impact on a business and are passionate about building and coaching teams. Solving problems and managing projects in a dynamic environment energizes you. As a Technical Development Manager, you will motivate the team as you work on internal development projects as well as customer facing delivery projects. You will lead Mariner development teams and act as a prime project contact for our customers. You will demonstrate great ownership and be responsible for the successful development and delivery of Mariner software products into hosted and customer environments.

**Job Description**:
The Development Manager role has two major areas of focus: Development Project Management and Functional/HR Management.

Development Project Management duties include:

- Coordinate the assessment and provide input to all software development requests (regarding scope, cost, schedule, and key assumptions & dependencies) to the product management team.
- Develop project plans for the development and delivery of development projects and product releases, collaboratively working with the customer-facing project manager and product manager to ensure alignment with customer and market expectations.
- Ensure that scope is documented and well understood. Define Statements of Work to explicitly identify Mariner activities/deliverables, dependencies, and key assumptions.
- Plan and coordinate all Mariner activities necessary to ensure the design, development, configuration management, and QA of development projects, are on schedule, on budget with high quality and excellent customer satisfaction. This includes the definition of project schedules that factor in time for an appropriate level of change, issue resolution, and test cycles.
- Budget for and manage to the quality criteria within the release and product lifecycle.
- Manage, communicate and mitigate project/release risks to ensure delivery stays on track.
- Provide regular status reports, both internally and to Mariner customers/stakeholders as required.
- Track, manage and control development costs according to the defined budget.
- Develop the project team by enabling coaching and training that will improve the competencies of all team members to improve overall project performance.
- Accepting that change is a natural component of the delivery lifecycle, work collaboratively with the customer-facing PM and Product management prime to manage project change with a formal change management process.
- Oversight of the configuration management strategy to ensure appropriate merge, project and release management activity.
- Communicate software readiness for releases and ensure software is transitioned successfully from product development to customer care and delivery. This includes formal operational and functional training, availability of ecosystems, and quality assessment/risks.

Functional/HR Management duties include:

- Development process leadership: The Development manager owns the development process and is responsible to ensure that this process is well understood by all team members. The Development Manager is also responsible for the effectiveness of this process, in terms of repeatability, quality and efficiency. As such, this role is accountable to drive improvement into the process and ensure that improvements are fully implemented and institutionalized. Continuous improvement in the development process is a key component of the Development Manager’s role.
- Performance Management: Responsibility for performance management for team members, including providing regular performance feedback (formal and informal), setting objectives, ensuring clear role expectations, and providing guidance on personal career development.
- Team Communications: Responsible to ensure clear two-way communications between team members and the rest of Mariner. This includes ensuring that the team has clear, current and ongoing visibility on Mariner’s corporate strategy & objectives, values and business context. It also includes ensuring an avenue for feedback from team members to the wider Mariner team.
- Team Capacity and Growth: Responsible for fostering a collaborative environment, moti

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