Technical Practice Lead
3 months ago
**Technical Practice Lead**
Site Lab Admin
New Westminster, BC
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Technical Practice Lead works in a team-based environment and is accountable for the development, implementation and maintenance of practice standards and provides lower mainland wide technical leadership, direction and guidance on practice activities and advancing practice, research and education. Duties include reviewing and implementing consistent practice standards, goals and objectives in conjunction with designated Medical Leads, Operations Directors and other team members. Leads the development, assessment and standardization of lower mainland practice specific policies and standard operating procedures, continuing education and training programs. Accountable for the practice specific Quality Assurance Program through collaboration with the Medical Lead. Oversees the implementation of new equipment, tests and methods, key quality indicators and monitors and develops corrective action plans.
**What you’ll do**
- In consultation with the Laboratory Operations team, leads the development of a practice environment within a specified discipline of Medical Technology at Lower Mainland Laboratory and Pathology sites by methods such as establishing effective working relationships with and between Medical Lead(s), Operations Director(s)/Manager(s), supervisory and technical support staff and discipline specific staff, medical staff and other leads to assure open and on-going communication. Determines practice priorities and goals in collaboration with the Medical/Operations team and supervisory/support staff. Provides leadership and direction towards advancing practice by assessing and implementing the strategic direction related to practice, developing and implementing annual goals to achieve the strategic direction, and preparing regular reports on progress towards these goals. Ensures goals include a focus on practice guidelines/standards, resources, evidence based practices, and review of work practices to address identified issues. Actively promotes a culture of efficiency, innovation and creativity, utilizing a variety of methodologies such as LEAN.
- Develops, implements and evaluates discipline specific practice standards, guidelines, protocols, policies and standard operating procedures (SOPs). Reviews in collaboration with Technical Coordinators, existing policies and procedures at assigned sites and facilitates meetings to develop new standards to ensure consistency of practice. Sustains and monitors practices that are consistent with the guidelines and code of conduct of provincial, national and, where applicable, Canadian professional and associations' guidelines. Ensures the implementation of approved new/revised policies and procedures by collaborating with supervisory and technical support staff to coordinate implementation and training requirements, instructing staff on the policies as required, providing on-site support as required, and resolving issues and concerns.
- Develops a discipline specific Quality Assurance Program in collaboration with the Medical Leader and by consulting with operations, supervisory, medical, discipline specific and workplace health staff; researching literature for information, liaising with professional agencies and other external agencies. Participates as an active member on the lower mainland Quality Team. Identifies, implements, and monitors key quality indicators; and compares them to benchmarks. Updates the operation management team on status of indicators. Develops corrective actions as required and ensures the implementation through the development of detailed action plans. Prepares quarterly summary reports for the laboratory operations team. Complies with safety responsibilities as outlines in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.
- Develops education programs for staff and students in consultation with the Medical Leader, Laboratory Operations Manager, Site Supervisor, and Technical Coordinators. Assess needs within the practice and develops recommendations which may include presenting or facilitating in-services, conferences, or local workshops to ensure consistent practices. Oversees student placement, sets up training schedules in consultation with site leadership team, and develops standardized checklists for monitoring student progress. Recommends library acquisitions and reviews new material. Working collaboratively with Technical Coordinator, ensures that technical and training manuals are updated as required and that changes to education standards/programs are communicated.
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