QA Associate

2 weeks ago

Montréal, Canada Aristocrat Full time

**Job Title**:
QA Associate

**Summary**:
You will work with both internal and external (offshore) teams to support regular feature, content, and technical releases from concept through to launch, all the while retaining the utmost levels of quality using a variety of tools and processes.

**What You'll Do**:

- Drive the creation, maintenance, and implementation of dedicated test suites and associated test cases
- Lead daily bug triage, pre-reviewing the tickets beforehand and then discussing them with the team to allow for a collective agreement on follow up actions
- Keep the project team & business stakeholders up to date with daily project QA reports on milestone progression, priorities, and blockers
- Work closely with Customer Support to investigate, document and where necessary push for swift resolution of Live issues, understanding where potential gaps existed and plugging these for future circumstances

**What We're Looking For**:
Technical Skills
- Extensive knowledge of JIRA and / or similar bug tracking tools
- Extensive knowledge of TestRail and/or similar test case repository tool
- A sound understanding of Charles, Postman, or similar tools to aid with test coverage
- Good knowledge of Agile Methodology. Experience in working with Scrum PODs are a plus.

Soft Skills:

- Strong verbal/written communication & an excellent attention to detail
- Strong time management, accountability, and organisational skills
- Energetic, enthusiastic, and self-motivated

**Why **Product Madness**?**

You will be joining a global powerhouse where you will be part of a world-class talented team that creates remarkable hit games such as Heart of Vegas, Lightning Link, Cashman Casino, Mighty Fu, and Big Fish Casino. The success of these titles has led to over 400 million downloads and more than 50 million active users. But there is no stopping us there, we also have a new games team that is working on bringing new hit games to the market. Product Madness is an Aristocrat Technologies company within its digital games division of Pixel United.

Outstanding growth has seen us build Product Madness to more than 800 team members and counting, you can join one of our seven global talent hubs including London, USA, Canada, Spain, Poland, Ukraine & Israel.

You will be part of a company that is not only Mad about games but Mad about our people. Living by our value of people first, you will feel this firsthand from the moment you step into one of our fantastic studios. This is made possible by our amazing studio experience team who help make Product Madness such a fun place to work. Be it arranging endless snacks, weekly breakfasts & lunches, lavish Christmas & summer parties, happy hour drinks, social get-togethers and so much more.

So what is stopping you from coming and joining the Madness?

**Our Values**
- ** People First**

We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.
- ** MAD for More**

Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.
- ** Champion Together**
We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.
- ** Globally Inclusive**

We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.
- ** Customer Focused**

We always think from the customer's perspective - be it players or internal customers.

Improving their experience and joy is what drives us. Every client's success is our big win

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