Customer Service Manager
4 weeks ago
As a Customer Service Manager, you will make a key impact on branch culture by partnering with junior associates to help clients reach their goals.
From the moment clients arrive at our digital business center, you will be providing a best-in-class experience for them throughout their time with us to increase client dedication, engagement and develop long-lasting positive relationships.
**Benefits of working with us**:
- Weekly Pay and Uncapped Commission
- Hybrid office with remote flexibility
- $60k plus first year average income
- Bonuses
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training
**What are we looking for from you?**
- Strong communication and interpersonal skills
- A positive attitude and results-oriented work ethic
- An ability to self-monitor progress on project goals and employ corrective actions as necessary
- Demonstrated problem-solving skills
- Results-oriented work ethic
- Able to work both independently and within a team environment
**Customer Service Responsibilities**:
- Manage incoming phone calls by customers
- Build reliable, professional relationships with clients
- Provide accurate and reliable information to customers using the right methods
- Keep records of customer interactions
- Follow organizations communication procedure
- Provide introductory information to new customers
- Troubleshooting issues about a product or service
**Salary**: $55,910.40-$58,171.26 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- VRSP
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Work Location: One location
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