Hospital Elder Life Specialist
7 months ago
**BWH Required Skills**:
The successful applicant will work in compliance with all relevant and applicable legislation and Hospital Policies and Procedures, will practice the Bluewater Health Standards of Performance Excellence and will fulfill their role within the Attendance Support Program parameters. The successful applicant will also possess effective communication and interpersonal skills, will have the ability to work independently and as part of a team, and will have strong attention to detail and accuracy.
Each member of Bluewater Health is called to embrace patient and family-centred care in its fullest form. This includes using techniques and strategies to communicate “I care and I respect you,” providing information in a way patients and families can understand, listening to patients and families to learn what an exemplary healthcare experience means to them, and seeking their perspective throughout their stay and during improvement initiatives.
**Qualifications**:
- Bachelor’s degree in human services or healthcare related field required
- Diploma program, bachelor’s degree in Therapeutic Recreation, Recreation and Leisure Studies, and/or Gerontology preferred
- Current GPA, NVCI and/or P.I.E.C.E.S. training certificate preferred
**Principal Duties**:
- Orientates patients, families, hospital staff and professional staff to HELP
- Daily screening and enrollment of appropriate patients into program
- Develop patient-centered care plans and patient-appropriate activities for the HELP volunteers, updating patient care plans as needed based on patients’ needs and outcomes
- Monitor and record adherence to program interventions and volunteer activities and generate progress reports as needed
- When appropriate, educates patients and families regarding community resources available
- Collaborates with Volunteers Services Department to recruit HELP volunteers
- Facilitates and coordinates specialized training for HELP volunteers on the program interventions and documentation processes
- Coordinate and implement HELP volunteer retention measures and recognition plans
- Acts as a resource and mentors HELP volunteers, providing guidance on respectful interactions with patients, families and hospital staff
- Coordinates HELP volunteers’ schedules assuring optimal coverage to support program services
- Monitors and evaluates key program outcome metrics
- Purchases and tracks program equipment and resources; maintaining cleanliness and working condition of all equipment
- Collaborate with clinical units, departments, staff, to develop and implement program process improvement plans
- Serves as a leader and advocate for senior-friendly care
- Other related duties as assigned
**Statement**:
We thank you in advance for your interest in Bluewater Health, however, only those applicants selected for an interview will be contacted. In accordance with Bluewater Health policy, offers of employment to prospective employees are conditional upon the successful completion and disclosure of a Police Records/Vulnerable Sector Check.
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