Print Production Associate

5 months ago

Ottawa, Canada Xerox Full time

-Location:

Onsite at Canada Mortgage and Housing Corporation
- Schedule:

- Monday through Friday 8am to 4:30
- Responsibilities:

- Operate digital print equipment - Black & White and Color Copiers/Printers
- Understanding of workflow tools such as Free Flow and/or Fiery
- Operate standard finishing equipment (paper cutters, bindery, laminating, desktop folders and drill)
- Point of contact to receive customer requests, provide estimates, schedule, and track print production request/s
- Perform basic quality inspection before, during and after output of each production run
- Track and store jobs as customer requires for reuse at a future date
- Maintain reporting logs and information for billing purposes
- Wrap, pack, label, and ship finished product
- Maintain appropriate supply inventory levels
- Problem solve basic issues to complete production, delivery, and output requirements
- Set up and run mail insertion equipment
- Trouble shooting insertion problems
- Attention to detail to allow for accurate balancing of files
- Ability to follow written instructions for processing different types of jobs
- Utilize standard manual pallet jack
- Accurately total data for creation of CPC electronic statement of mailing Ability to be on your feet for up to 80% of your day
- Additional responsibilities - Scanning/Mail/National Archives Back up:

National Recoveries Clerk - Back-up as needed
Monitor National Recoveries mailbox
- File incoming loose correspondence (scan, file)
- Sort, file all incoming mail through the Mail tool
- Ensure onsite files match scanned files in Sharepoint
- Archive closed files to Iron Mountain
- Ensure all communication is up to date Prepare Site PO’s, manager Site PCard
- Mail Clerk - Back up as needed
Sort and Scan Mail - upload into Mail Software
- Monitor clients decision in online tool, scan, redirect, pick up, shred
- Monitor client mail pick up of mail
- Package shipping, in Shipping software Manage incoming and outgoing Packages
- Qualifications:

Bilingual required - fully fluent in both English and French
- Minimum High School diploma or equivalent
- Post high school technology training or experience (preferred)
- 1+ year experience in a Digital Print Shop and Customer Service environment
- Ability to lift up to 25 pounds
- Excellent communications skills (oral and written)
- Intermediate use of MS Office, Adobe and other relevant software
- #LI-KR1

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