Technical Support Analyst

2 weeks ago


Victoria, Canada Blackman Support Services Ltd. Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 5 years or more
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Computer and technology knowledge**:

- Networking software
- Networking hardware
- Security software
- Database software
- MS Office
- SQL
- SharePoint
- MS Exchange
- Server Hardware
- Enterprise resource planning (ERP) software
- Material requirements planning (MRP) system
- Cloud
- Virtualization
**Equipment**:

- Security system
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Willing to travel
**Work conditions and physical capabilities**:

- Work under pressure
- Sitting
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Ability to multitask
- Analytical
- Efficiency
**Health benefits**:

- Dental plan
- Health care plan
**Financial benefits**:

- Bonus
**Long term benefits**:

- Other benefits


  • technical support analyst

    Found in: Talent CA 2 C2 - 7 days ago


    Victoria, Canada Blackman Support Services Ltd. Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: No degree, certificate or diplomaExperience: 5 years or moreTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • technical support analyst

    Found in: Talent CA 2 C2 - 6 days ago


    Victoria, Canada Blackman Support Services Ltd. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationNo degree, certificate or diplomaTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...


  • Victoria, Canada The Corporation of The City of Victoria Full time

    **Job Description**: **Competition #24/51** **Internal/External Posting** **Closing date: March 05, 2024** **Technical Support Analyst (Continuous)** **Information Technology Department** The City of Victoria continues modernize its IT environment by leveraging hyperscale cloud delivering efficient, effective, and secure technology to staff and the...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (VIHA), patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the...

  • IT Support Analyst

    3 days ago


    Victoria, Canada Ammolite Technology Full time

    **IT SUPPORT ANALYST (FIELD)** Location: Victoria (Remote/Client Onsite) Ammolite Technology Ltd, an emerging leader in full-service systems management, IT infrastructure design, and procurement continues to grow and is looking to add to our technical team. We are looking for a field support IT technician to join our team to virtually support our clients...


  • Victoria, Canada Compugen Inc Full time

    **Job Title** - Deskside Support Analyst - Onsite **Vacancy No** - VN6793 **Work Location** - Victoria, BC **Base Pay Range** - $25-$30 Hourly (Note: This range is not applicable to Independent Contractors.) **Job Details** **Position: Deskside Support** **Location: Victoria, BC** **About Compugen** Compugen is one of Canada's largest privately-owned...

  • Senior Technical Business Analyst

    Found in: Talent CA C2 - 2 weeks ago


    Victoria, Canada Microserve Full time

    Location: Victoria , British Columbia Type: Fixed Term/Contract Job #4 Senior Technical Business Analyst (- Month Contract) Location: Victoria/Hybrid Staffing Placement Opportunity The Staffing Services Team at Microserve is seeking a dynamic Senior Business Analyst to contribute to the success of our esteemed client's IT projects in...


  • Victoria, Canada BC Ferries Full time

    Job Description: **INTERMEDIATE TECHNICAL ANALYST, CSS SECURITY SYSTEMS (LENEL)** Victoria We are seeking a Security Systems Technical Analyst to ensure the integrity of, as well as enhance, our corporate electronic security infrastructure. Working within a highly collaborative team-focused environment within Corporate Security, this critical role works to...


  • Victoria, Canada MYRA Systems Full time

    **Accepting resumes until**:Position Filled **Location**: Victoria, or remote anywhere in Canada - Are you looking to work with technology and maybe live on the west coast? Do you LOVE technology? Do you want to be challenged, but not overwhelmed, by your career? Do you want to be supported by your employer for professional development? And, most...


  • Victoria, Canada BC Ferries Full time

    Job Description: **INTERMEDIATE TECHNICAL ANALYST - LINUX/UNIX** Victoria **The role** As a key member of our Information Technology team, you are responsible for providing technical expertise in the areas of server administration, virtual server technology, storage area networks, backups and recovery, and performance management. You work in the areas of...

  • Isl 21r

    5 days ago


    Victoria, Canada BC Public Service Full time

    Posting Title- ISL 21R - Service Desk Technical Analyst- Position Classification- Information Systems R21- Union- N/A- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $67,728.87 - $77,012.22 annually- Close Date- 11/17/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Office of the...

  • Junior Technical Support

    Found in: Jooble CA O C2 - 7 days ago


    Victoria, BC, Canada ASSA ABLOY Global Solutions Full time

    Description: The Junior Technical Support Analyst position works with customers via inbound calls, outbound calls, or online. Other responsibilities include set up and testing of hardware and software prior to delivery to the client. Education, Training and Other Requirements: Undergraduate degree or technical diploma preferable Customer service...


  • Victoria, Canada BC Ferries Full time

    Job Description: **INTERMEDIATE TECHNICAL ANALYST WINDOWS** Victoria As a member of the technology team you are responsible for managing a complex virtualised Windows server environment and storage infrastructure. You are highly collaborative, have excellent interpersonal, communication, analytical and problem solving skills, with an ability to...


  • Victoria, Canada WELL Health Technologies Corp Full time

    **Entity**:WELL Health Technologies Corp. **Position**: Technical Support Specialist **Type**:Full Time Permanent **Location**:Vancouver, BC **Company Overview**: **Job Overview** A successful Technical Support Specialist enjoys making Clients happy. They do so by solving the client’s problems quickly, and by interacting with them in a pleasant,...


  • Victoria, Canada ViVitro Labs Full time

    **ViVitro Labs** is seeking a motivated, and solutions oriented **Technical Customer Support Specialist** [approx. 14-months for a Maternity Leave Coverage] **with demonstrated technical experience to join our team for a one-year term position in _Victoria, BC_. We are an internationally recognized and growing company that provides specialized test equipment...

  • user support technician

    Found in: Talent CA 2 C2 - 7 days ago


    Victoria, Canada Orbit Installations inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...

  • user support technician

    Found in: Talent CA 2 C2 - 2 days ago


    Victoria, Canada Orbit Installations inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...

  • Systems Analyst

    Found in: Jobillico Premium CA C2 - 5 days ago


    Victoria, Canada ApplytoEducation Full time

    Systems Analyst (12 month CONTINUING position) Subject to internal staffing process The Greater Victoria School District provides public educational services to over 20,000 students in the Greater Victoria Area, encompassing six municipalities. To provide this service, the District has a current operating budget of $210 million and employs approximately...

  • Systems Analyst

    Found in: Talent CA C2 - 2 weeks ago


    Victoria, Canada Greater Victoria School District No. 61 Full time

    The Greater Victoria School District provides public educational services to over 20,000 students in the Greater Victoria Area, encompassing six municipalities. To provide this service, the District has a current operating budget of $210 million and employs approximately 3,500 staff which includes teachers, principals and vice-principals, support...


  • Victoria, Canada SP Data Digital Full time

    SP Data Digital is looking to add to its Canadian Technical Support Specialists team for a premium home security system client. If you have any form of technical support experience, especially working in a call center, take a look below at this exciting opportunity! **Your typical day at work**: As a**_ Technical Support Specialist_**, you will be the first...