Business Systems Analyst

1 week ago


Montréal, Canada Omnitrans inc. Full time

_French version will follow_

**Supporting the core organizational functions and business processes is what you are used to and where your excel? Putting your experience to the vibrant industry of logistics is what you are interested in? This role is for you**

Omnitrans is currently searching for a Business Systems Analyst to join our Information Technology team in Montreal.

**You day-to-day**:

- Collaborate with IT members and meet with decision makers, systems owners, end users to define business, financial, operations requirements and systems goals, and identify and resolve systems issues.
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, user cases, scenarios, and other methods.
- Lead design sessions in prototyping new systems or improvements to existing for the purpose of enhancing business processes, operations, and information process flow.
- Write technical specifications that fulfill business requirements.
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
- Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
- Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
- Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Create functional specifications and system design proposals.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
- Provide orientation and training to end users for all modified and new systems.

**What you bring**:

- University degree in the field of computer science or software engineering.
- 3+ years of related work experience.
- Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
- Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
- Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies.
- Excellent understanding of the organization’s goals and objectives.
- Able to exercise independent judgment and take action on it.
- Excellent listening and interpersonal skills.
- Ability to communicate ideas in both technical and user-friendly language.
- Highly self motivated and directed.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Bilingual French and English (an asset).

**We offer you to**:

- Be part of a well-established international company, combining 45 years of experience in Customs Brokerage & Logistics services.
- Be involved in new technologies projects.
- Have a impact on the growth of the company.
- An hybrid work environment with one day per week at the office.
- 24/7 telemedicine platform and an extra healthcare account expense.
- Have access to a complete insurance program of dental & medical services, a coverage of $500/specialists/year, $200 of expenses account.
- Work from abroad few weeks per year.
- Grow your career in a reputable company.
- Work in a flexible company with an agile mindset.
- Omnitrans is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic._

******

**Soutenir les fonctions organisationnelles et les processus commerciaux est ce à quoi vous êtes habitué et ce dans quoi vous excellez ? Mettre votre expérience au service de l'industrie dynamique qla logistique vous intéresse? Ce rôle est pour vous **

Omnitrans est actuellement à la recherche d'un analyste des systèmes d'affaires pour se joindre à notre équipe des technologies de l'information à Montréal.

Dans ce rôle, vous appliquerez des compétences éprouvées en communication, en analyse et en résolution de problèmes pour aider l'entreprise à prendre de bonnes décisions technologiques et à maximiser les avantages des investissements dans les systèmes informatiques.

**Votre quotidien**:

- Collaborer avec les membres du service informatique pour définir les exigences commerciales et opérationnelles afin d’identifier et résoudre les problèmes de systèmes.
- Mener des entretiens pour recueillir les besoins des utilisateurs via des ateliers,



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