Bilingual Client Service Specialist

3 weeks ago

Toronto, Canada Tangerine Full time

**Requisition ID**: 185097

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape

**What you will be doing**:
Being a brand ambassador within our contact centre means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians. As a Client Service Specialist, you will engage with clients by providing exceptional support on their daily banking needs, educate them on self-service channels and proactively recommend products that meet their financial needs.

**Is this role right for you? In this role you will**:

- Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environment
- Engage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs.
- Educate clients on a wide range of financial products (e.g. Chequing/Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online.
- Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.

**Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have**:

- Bilingualism in French and English
- Strong oral and written communication skills, including active listening and relationship building
- High curiosity to help meet clients’ needs and build solutions
- Passion for providing an exceptional client experience
- Strong problem solving and conflict resolution capabilities
- Ability to learn and adapt quickly to contact centre technology
- Strong time management and organizational skills
- Experience in retail, sales or other customer service environment is an asset

**Some more information you might want to know**:

- Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).

**What's in it for you?**
- You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success
- You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
- You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
- You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
- Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

  • Bilingual Inside Sales Specialist

    3 weeks ago

    Toronto, Canada Bilingual Source Full time

    Bilingual Inside Sales Specialist – Midtown TorontoAre you a driven, resilient, and curious professional with a passion for growth and success? Do you thrive in fast-paced environments and love the idea of making a real impact? If so, this opportunity might be the perfect fit for you!About the Role: We are seeking a Bilingual Inside Sales Specialist to...

  • Bilingual Customer Service Representative

    3 weeks ago

    Toronto, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Sales and Service Specialist (French & English)Are you a people-oriented professional with a passion for sales and customer service? Do you thrive in a collaborative and growth-focused environment? This exciting opportunity offers the chance to expand your career, develop new skills, and contribute to a dynamic team.About...

  • Bilingual Customer Service Representative

    3 weeks ago

    Toronto, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Sales and Service Specialist (French & English)Are you a people-oriented professional with a passion for sales and customer service? Do you thrive in a collaborative and growth-focused environment? This exciting opportunity offers the chance to expand your career, develop new skills, and contribute to a dynamic team.About...

  • Bilingual Customer Service Associate

    3 weeks ago

    Toronto, ON, Canada Bilingual Source Full time

    Bilingual Customer Sales and Service Specialist (French & English) Are you a people-oriented professional with a passion for sales and customer service? Our client is seeking a Bilingual Customer Sales and Service Specialist to join their growing team. This role focuses on delivering exceptional customer experiences while driving sales and retention...

  • Bilingual Inside Sales Specialist

    4 weeks ago

    Toronto, Canada Bilingual Source Full time

    Bilingual Inside Sales Specialist – Midtown TorontoAre you a driven, resilient, and curious professional with a passion for growth and success? Do you thrive in fast-paced environments and love the idea of making a real impact? If so, this opportunity might be the perfect fit for you!About the Role: We are seeking a Bilingual Inside Sales Specialist to...

  • Bilingual Customer Service Representative

    7 days ago

    toronto, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Sales and Service Specialist (French & English)Are you a people-oriented professional with a passion for sales and customer service? Do you thrive in a collaborative and growth-focused environment? This exciting opportunity offers the chance to expand your career, develop new skills, and contribute to a dynamic team.About...

  • Bilingual Customer Service Representative

    6 days ago

    toronto, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Sales and Service Specialist (French & English) Are you a people-oriented professional with a passion for sales and customer service? Do you thrive in a collaborative and growth-focused environment? This exciting opportunity offers the chance to expand your career, develop new skills, and contribute to a dynamic team....

  • Bilingual Inside Sales Specialist

    4 days ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Bilingual Inside Sales SpecialistWe are seeking a driven, resilient, and curious professional to join our dynamic team in Midtown Toronto.About the Role:This is a full-time, in-office position where you'll play a vital role in building relationships, driving results, and contributing to a thriving business.Key Responsibilities:Engage in outbound calls to...

  • Bilingual Client Services Specialist

    3 days ago

    Toronto, Ontario, Canada Questrade Financial Group Full time

    Bilingual Client Services Specialist (Mandarin/English) 5700 Yonge St, North York, ON M2M 4K2, Canada ● Toronto, ON, Canada Req #1060 Friday, August 23, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is...

  • Bilingual Client Services Specialist

    4 weeks ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Bilingual Client Services Specialist

    4 weeks ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Bilingual Inside Sales Specialist

    3 weeks ago

    Toronto, ON, Canada Bilingual Source Full time

    Bilingual Inside Sales Specialist – Midtown Toronto Are you a driven, resilient, and curious professional with a passion for growth and success? Do you thrive in fast-paced environments and love the idea of making a real impact? If so, this opportunity might be the perfect fit for you! About the Role: We are seeking a Bilingual Inside Sales Specialist ...

  • Bilingual Customer Service Representative

    3 weeks ago

    Toronto, ON, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Sales and Service Specialist (French & English) Are you a people-oriented professional with a passion for sales and customer service? Do you thrive in a collaborative and growth-focused environment? This exciting opportunity offers the chance to expand your career, develop new skills, and contribute to a dynamic team. ...

  • Bilingual Customer Service Representative

    3 weeks ago

    Toronto, ON, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Sales and Service Specialist (French & English) Are you a people-oriented professional with a passion for sales and customer service? Do you thrive in a collaborative and growth-focused environment? This exciting opportunity offers the chance to expand your career, develop new skills, and contribute to a dynamic team. ...

  • Bilingual Client Services Specialist

    4 days ago

    Toronto, Canada Questrade Financial Group Full time

    Bilingual Client Services Specialist (French/English) Toronto, ON, Canada Req #1059 Monday, August 19, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward,...

  • Bilingual Client Services Specialist

    4 days ago

    Toronto, Canada Questrade Financial Group Full time

    Bilingual Client Services Specialist (Mandarin/English) 5700 Yonge St, North York, ON M2M 4K2, Canada ● Toronto, ON, Canada Req #1060 Friday, August 23, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is...

  • Bilingual Client Support Specialist

    4 weeks ago

    Toronto, Canada People Corporation Full time

    We are seeking a Bilingual Client Support Specialist to join our Group Retirement Solutions team in Toronto. The Bilingual Client Support Specialist will be responsible for providing superior customer service and support for the day-to-day management of all new and existing retirement businesses for People Corporation. This role is the foundation for the...

  • Bilingual Client Services Representative

    4 weeks ago

    Toronto, Canada Quantum Management Services Ltd. Full time

    Position: Bilingual Client Services Representative Location: Downtown Toronto – TTC accessible Job Type: 12-month contract; Hybrid We are currently seeking a highly motivated Bilingual Client Services Representative for our prestigious government client. This is an excellent opportunity for individuals who are fluent in both French and English and have...

  • Bilingual Client Services Representative

    3 weeks ago

    Toronto, Canada Quantum Management Services Ltd. Full time

    Position: Bilingual Client Services RepresentativeLocation: Downtown Toronto – TTC accessibleJob Type: 12-month contract; HybridWe are currently seeking a highly motivated Bilingual Client Services Representative for our prestigious government client. This is an excellent opportunity for individuals who are fluent in both French and English and have 2 to 3...

  • Bilingual Client Services Representative

    4 weeks ago

    toronto, Canada Quantum Management Services Ltd. Full time

    Position: Bilingual Client Services RepresentativeLocation: Downtown Toronto – TTC accessibleJob Type: 12-month contract; HybridWe are currently seeking a highly motivated Bilingual Client Services Representative for our prestigious government client. This is an excellent opportunity for individuals who are fluent in both French and English and have 2 to 3...