Team Lead

3 months ago

Oshawa, Canada IAA, an RB Global Inc. Company Full time

IAA, an RB Global, Inc. Company, a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Team Lead at our facility in West Oshawa, ON

IAA, Inc., a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations.

**Responsibilities**:

- Provides support to office staff ensuring training and productivity levels are maintained
- Coordinate staffing schedules, assist the management team with employee-related issues
- Provides a high level of customer service through education of both buyers and sellers on auction policies and procedures, addressing concerns, and completing requests in a timely and efficient manner
- Other duties may as assigned

**Educational **Experience Requirements**:

- High School diploma with Post Secondary School continuing education
- Auction and supervisory skills are a definite asset
- Must be able to work in a very fast-paced environment
- Proven customer service skills/experience
- Proficiency in MS Office
- Good organizational skills
- Excellent written and oral communication skills
- Experience in building and maintaining motivated teams is a definite asset
- Goal-oriented with a strong work ethic

**What do we have to offer?**
- Competitive Wages
- Health and Dental Benefits
- RRSP Company Matching
- An Opportunity for Career Growth
- A Team Oriented and Engaging Environment

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

IAA, an RB Global Inc, is an equal opportunity employer. IAA is a drug-free workplace.

**Please note that any employment offers are contingent upon successful completion and passing of a background check.

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