Dental Administrator

7 days ago


London, Canada Dr. Zheng Family Dentistry Full time

**Overview**

**Responsibilities**
- Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
- Manage incoming calls and respond to inquiries regarding appointments, services, and general information.
- Schedule and confirm patient appointments using electronic dental records systems.
- Maintain accurate patient records and ensure all documentation is up to date.
- Process patient check-ins and check-outs efficiently.
- Handle billing inquiries and assist with insurance verification as needed.
- Collaborate with clinical staff to ensure smooth patient flow throughout the office.
- Maintain cleanliness and organization of the front desk area.
- Assist with other administrative tasks to support the office operations

**Requirements**:

- Previous experience as a Front Desk Receptionist or in a similar administrative role within a dental office is preferred.
- Proficient in using phone systems and electronic medical records software; experience with Tracker is a plus.
- Strong understanding of medical terminology and office procedures.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively while maintaining attention to detail.
- Strong customer service orientation with a friendly demeanor.
- High school diploma or equivalent; additional certification in office administration or dental assisting is an advantage.

Join our team as a Dental Administrator to contribute to the efficient functioning of our dental office while providing top-notch service to our patients

Pay: $22.00-$27.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person


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