Credit and Collections Specialist
3 weeks ago
**Spécialiste du crédit et du recouvrement**
Axis Finance Group est un prêteur de fintech. La création et le déploiement d'une technologie de pointe ont fait de nous la société de financement automobile canadienne cotée en bourse qui connaît la croissance la plus rapide. En tant qu'équipe, nous cherchons continuellement des moyens nouveaux et innovants de développer notre entreprise. Notre culture agile et à haute énergie récompense les meilleures performances et les contributions de ceux qui sont passionnés par notre croissance et notre succès collectifs. Nous sommes incroyablement fiers de l'équipe que nous avons bâtie et nous recherchons des personnes partageant les mêmes idées pour nous aider dans notre trajectoire de croissance.
Notre mission est d'être le principal fournisseur de solutions de financement alternatives. Nous y parviendons en investissant dans nos employés, notre technologie et notre expérience client, en ayant à l'esprit le succès à long terme.
**Titre**:
Spécialiste du crédit et du recouvrement
**Relève du directeur**
des opérations
**Résumé du poste**
**Principales responsabilités**:
- Administrer les traites bancaires et les paiements par virement bancaire, les réclamations d'assurance automobile et d'équipement de détail, les suspensions de paiement ou les reports.
- Recueillir et examiner la délinquance de toute location d'équipement, les collections de tiers et les activités suspectes.
- Recevoir et examiner les documents de faillite et les documents connexes des programmes d'aide aux débiteurs. Préparez et déposez les formulaires appropriés au besoin.
- Prendre des mesures de recouvrement en cas de défaillance de l'équipement en retard de plus de 35 jours par l'entremise des politiques, des procédures et des contraintes de temps établies en matière de collecte.
- Enquêter sur les défauts de paiement précoces et les activités suspectes identifiant les transactions frauduleuses telles que les comptes fermés et les défauts de paiement de premier paiement. Travailler en étroite collaboration avec les principaux intervenants pour enquêter, faire le suivi et récupérer les pertes potentielles liées à la fraude.
- Localisez et contactez les personnes par téléphone, par courriel et par lettre pour discuter et établir les options de remboursement.
- Maintenir des contacts réguliers, le cas échéant, avec divers organismes externes (c.à-d. agences de recouvrement, cabinets d'avocats, syndics de faillite, huissiers de justice, spécialistes du marketing, etc.)
- Doit être à jour sur les tendances de l'industrie et les tendances actuelles de la fraude sur le marché afin d'atténuer les risques lors de la collecte sur les comptes en souffrance et de fraude.
**Expérience mínimale**:
- Minimum de quatre (4) à six (6) ans d'expérience en recouvrement ou en location.
- Le bilinguisme (français, anglais) est un atout.
- Connaissance pratique des produits de crédit commercial, de location/prêt et de financement des stocks/plans d'étage
- Une expérience en litige est fortement souhaitée.
- Capacité d'établir des priorités et de gérer efficacement les demandes.
- Solides compétences en communication interpersonnelle ainsi qu'en communication écrite et verbale
- Doit être autodirigé, décisif et axé sur les objectifs.
- Solides compétences organisationnelles et de planification
- Excellentes compétences en résolution de problèmes
- Capacité à offrir un service à la clientèle exceptionnel.
- Une grande attention aux détails
- Joueur d'équipe solide
**Ce que nous offrons**:
- Participation mínimale au programme de primes de performance
- Peut être admissible au programme d'options d'achat d'actions.
- Un excellent programme d'avantages sociaux 100% payé par l'employeur
- Programme d'aide aux employés
- Trois semaines de vacances au début
- Journées personnelles
- Travail à distance conformément à la politique de l'entreprise
- Soins dentaires
- Soins de santé prolongés
- Assurance-vie
- Soins de la vue
- **S'IL VOUS PLAÎT NOTER**:_
**Credit and Collections Specialist**
Axis Finance Group is a fintech lender. Building and deploying leading-edge technology made us the fastest-growing, publicly traded Canadian Auto Finance company. As a team, we continuously seek new and innovative ways to grow our business. Our agile, high-energy culture rewards top performance and the contributions of those passionate about our collective growth and success. We are incredibly proud of the team we have built and are looking for like-minded individuals to help us in our growth trajectory.
**Title**:
Credit and Collections Specialist
**Reports To**:
Director of Operations
**Position Summary**
Responsible for effectively controlling delinquency and minimizing potential losses for specialized programs and key relationships within the Axis Equipment Finance company. Accountable for exercising sound judg
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