Customer Service and Insurance Representative

2 weeks ago

Toronto, Canada Axis Auto Finance Full time

**Supervisor Customer Service**
- Axis Auto Finance is a fintech lender. Building and deploying leading edge technology made us the fastest growing, publicly traded Canadian Auto Finance company. Our agile, high energy culture rewards top performance and we are incredibly proud of the team we have built and are looking for like-minded individuals to help us in our growth trajectory._
- Our mission is to be the leading provider of alternative financing solutions. We accomplish this by investing in our people, our technology, and our customer experience - with long-term success in mind._

***:
**KEY RESPONSIBILITIES**
- Provide support to management, service, and collections as required
- Problem solving and ability to help customers in need
- Ability to work on multiple computer systems to source information and provide detailed updates of events and instructions
- Complete a multitude of administrative tasks for multiple departments
- Create and modify documents using Microsoft and other products
- Perform filing, scanning, and other administrative duties as required
- Provide Reception back up as required. Operate a multi-line telephone system to answer and transfer all incoming calls to the appropriate individuals/department in a courteous and professional manner and take detailed messages. Maintain a clean reception area when covering

**QUALIFICATIONS**
- Excellent verbal and written communication skills in English, with French as an asset
- Strong conflict resolution and problem-solving skills
- Proficient with Microsoft Office (Excel, Outlook, Word) and Windows environment
- Excellent attention to detail & punctuality
- Self-motivated and able to multi-task in a fast-paced environment
- Familiar with routine office equipment i.e. telephone systems, photocopier, fax
- **PLEASE NOTE**:_

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Work Location: One location

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