Administrative Coordinator

**Trinity Energy Group **has been a leader in delivering exceptional residential energy efficiency services since 2006. As one of Nova Scotia’s leading energy efficiency companies, we work closely with Efficiency Nova Scotia as a certified Service Organization to help homeowners save money on energy costs.

**Job Overview**

As our Administrative Coordinator, you will play a crucial role in creating a positive first impression for our clients and visitors. You will be responsible for answering phone calls, booking appointments, and providing exceptional customer service. Your excellent communication skills and friendly demeanor will ensure that all interactions are handled professionally and efficiently.

**Responsibilities**:

- Warmly greet clients and visitors with a professional demeanor over the phone, ensuring a welcoming first impression. Skillfully direct callers to the appropriate team members or departments to expedite efficient communication.
- Handle customer inquiries promptly and accurately, offering comprehensive information about our wide range of energy efficiency services and programs.
- Efficiently manage the Estimator's calendar, ensuring seamless scheduling of quote appointments, maintaining an optimized workflow.
- Provide invaluable support in various administrative tasks, including data entry, filing, and organizing important documents. Your attention to detail will help maintain the smooth functioning of our operations.
- Foster effective collaboration with our office, service, and sales teams to ensure a unified and outstanding customer experience.

**Experience and Qualifications**:

- Proven customer support experience or experience in a related field is a plus.
- Strong communication and active listening skills.
- Ability to adapt and respond to various customer personalities and situations.
- Familiarity with CRM systems and practices is desirable.
- Excellent time management and organizational skills.
- Ability to work well in a team environment.

**Why Choose us**:
When you choose to join Trinity Energy Group, you're joining more than just a company; you're joining a family. We are committed to finding the perfect match for both you and our organization, ensuring a supportive and fulfilling work experience. Our team thrives in a dynamic and collaborative work environment, where your success and happiness are our utmost priorities. Some of our benefits include:

- Complete benefits including medical, dental, vision, and extended health care (massage, physiotherapy, etc.)
- Virtual primary health care
- Employee & Family Assistance Plan
- Employee pricing on Trinity services and materials
- Paid Weekly
- Competitive wage determined by experience.
- Potential opportunity for hybrid work environment (office/work from home). To be determined.

If you possess the drive, skills, and passion to embark on a rewarding career with Trinity Energy Group, we want to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: $35,245.90-$40,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person