Clinic Clerical Assistant

2 months ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Clinic Clerical Assistant

**Posting ID**:2023-34180

**Role Level**:AC03 $21.86 - $27.29

**Status**:Permanent Full Time

**Site**:Credit Valley Hospital (Provides cross-site support for Mississauga Hospital)

**Dept**:Endoscopy - FIT

**Shifts**:Days MON-FRI (7.5 hours)

**Posted**:August 8, 2023

**Internal Deadline**: August 15, 2023
- The location of any vacancy/position may be changed or reassigned as per operational needs

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**

**JOB DUTIES & RESPONSIBILITIES**:
**Processing Referrals**
- Receives incoming FIT-positive referrals from primary care providers
- Reviews and validates appropriate completion of referral form, resolving discrepancies with primary care providers by calling or faxing offices
- Records patient information in required database(s), capturing key details required for procedure and/or reporting information

**Scheduling Appointments**
- Supports development and management of the FIT program clinic schedule, including dates of clinic and attending physicians (managing any changes)
- Books patients into FIT procedure slots, recording required medical information
- Notifies patients of appointment date and time, supporting rescheduling of appointments as needed and conducting reminder calls 48 hours in advance of the scheduled appointment
- Provides patients informational materials regarding the procedure (e.g. preparation requirements, expectations for the day of the procedure)
- Secures additional supports (e.g. hospital interpreter services) for patients as required
- Shares final patient list and relevant information (e.g. referral form) to attending FIT physician 48 hours in advance of the clinic slot
- Liaises with other groups as required to ensure appointments can be scheduled and all prerequisites are met (e.g. works with private offices if a consult with the attending physician is required prior to procedure)-
- Where these factors are relatively equal seniority shall govern providing the successful applicant._- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Trillium Health Partners is identified under the French Language Services Act._

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