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Network Support Technician

2 months ago

Surrey, Canada Friends Communication Full time

Work Term: Permanent
- Work Language: English
- Hours: 36 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
**Work setting**:

- Telecommunications industry
- Telecommunications service provider
**Tasks**:

- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Provide problem-solving services to network users
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Respond to requests for help and information from Website visitors and Website designers
**Supervision**:

- 1 to 2 people
**Computer and technology knowledge**:

- Networking software
- Networking hardware
- Networking security
- Intranet
- Servers
**Transportation/travel information**:

- Own transportation
- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
**Own tools/equipment**:

- Computer
- Cellular phone
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?

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