Claims Technical Specialist

2 months ago

Toronto, Canada Northbridge Financial Corporation Full time

**À quoi ressemble le travail d’un expert en sinistres à Northbridge?**

Vous ferez partie d’une équipe dynamique, qui a le souci du détail et qui en est fière, et pour qui l’expérience client passe avant tout. Nos experts en sinistres de l’équipe des Indemnités d’accident travaillent fort pour servir nos clients et les aider à se remettre d’un accident. Ils dressent des plans de traitement médical et psychologique personnalisés et voient au versement des indemnités financières en tous genres, et ce, en faisant toujours preuve d’un esprit alerte.

**Nous cherchons des talents comme vous**

**Vous excellez dans ce qui suit**:

- Effectuer des enquêtes et des évaluations approfondies pour traiter des sinistres catastrophiques
- Examiner et approuver les plans de traitement appropriés
- Participer aux audiences devant les tribunaux d’appel ainsi qu’aux procédures d’arbitrage et de médiation pour en arriver à des règlements
- Gérer des appels parfois stressants et communiquer des décisions concernant des demandes de règlement de façon claire
- Assurer la formation des nouvelles recrues par le biais de séances de jumelage à un collègue
- Soutenir et mentorer les autres experts en sinistres de l’équipe
- Gérer efficacement un horaire de travail quotidien chargé
- Offrir une expérience client exceptionnelle

**Vous possédez ces qualifications**:

- Études postsecondaires dans un programme axé sur les assurances ou un programme connexe
- Titre de PAA obtenu ou en voie d’obtention
- Au moins 10 années d’expérience en règlement de demandes d’indemnités d’accident
- Compréhension avancée de l’Annexe sur les indemnités d’accident légales (AIAL)
- Expérience en assurance des entreprises (un atout)
- Solides compétences techniques dans l’utilisation de la suite Microsoft Office
- Capacité à communiquer clairement avec les réclamants, les courtiers et les conseillers juridiques

**Nous vous faisons vraiment passer en premier. Concrètement, voici ce que ça veut dire**:

- Nous vous offrons de travailler en mode hybride : vous pouvez télétravailler la moitié du temps, ce qui vous donne la flexibilité nécessaire pour organiser votre semaine au mieux.
- Nous offrons des salaires concurrentiels et soutenons votre santé financière grâce à notre régime d’achat d’actions des employés, nos régimes de retraite, notre REER, nos rabais sur les assurances offerts au personnel, et bien plus encore
- Nous contribuons à favoriser votre bien-être dès le premier jour grâce à un régime d’assurance maladie flexible, des journées avec départ hâtif, ainsi que des programmes de bien-être, de récompenses et de reconnaissance.
- Nous nous engageons à favoriser la progression de votre carrière en vous offrant des programmes d’aide à la formation et à l’obtention des titres de PAA, de FPAA ou de CRM, de mobilité interne, de formation au leadership et de mentorat.
- Northbridge se soucie de la collectivité et soutient les causes qui vous tiennent à cœur grâce à un programme de dons de contrepartie et à la Journée de bénévolat d’équipe.

**Qui nous sommes**

Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes sociétés d’assurance de dommages des entreprises au Canada. Nos employés sont engagés à comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l’importance de travailler fort, et d’avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Northbridge.

À la Financière Northbridge, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.

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