Valet Attendant

3 weeks ago


Toronto, Canada Park Hyatt Toronto Full time

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose**:to care for people so they can be their best.**

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

**Why should you work at the Park Hyatt Toronto?**
- Complimentary meal during shift
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental benefits for you and your dependents 90 days after joining
- Tuition reimbursement program
- **2023 and 2024 Great Place to Work Certified**

SUMMARY

**About the Role - Valet Attendant**

As a Valet Attendant, you will be responsible for the smooth and efficient running of the driveway in close collaboration with the door attendant, bell attendant and front desk agent. You will be responsible for providing Hotel Guests and Residents with quality, safe, fast valet service. You will be assisting guests entering and leaving the hotel by car, whilst providing an excellent and consistent level of service to our customers in accordance with Hyatt International’s brand standards. You will be an integral part of the day-to-day operations and supporting the team to achieve our purpose.
Some of the responsibilities include:

- Meet and greet all guests arriving and departing the hotel in a friendly and helpful manner
- Parking and retrieving valet vehicles for the Hotel Guests and Residents
- Use iPhone to complete valet registration and for retrieval requests
- Provide directions and be familiar with Toronto and its surroundings
- Ensuring the driveway, door and main entrances are always kept clean and tidy
- Opening doors for all guests
- Liaise with team members to ensure smooth day to day operation
- Cover breaks of Door and Bell Attendant
- Other duties as assigned

**Qualifications**:

- Full G driver’s license with the ability to operate both manual and automatic vehicles is mandatory for this position.
- Clean driver’s abstract must be provided by applicant upon selection
- The flexibility to work on a rotating 24/7 roster, including public holidays
- Previous work experience in a similar fast-paced hotel operations environment
- Exceptional interpersonal and communication skills.
- Excellent time management skills with the ability to multi-task
- Superior customer service skills along with excellent service resolution skills
- The ability to work autonomously and as part of a team
- The ability to under work under pressure and possess a great attention to detail
- Ability to create a positive first impression with an understanding of the importance of 5 star grooming standards

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.


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