Total Rewards and Systems Manager

2 weeks ago

Montréal, Canada AlayaCare Full time

**About AlayaCare**:
AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

**About the Role**:
The Total Rewards and Systems Manager is responsible for implementing a robust Total Rewards program (compensation, benefits, mobility, and payroll) and HCM for AlayaCare. This is a global position, supporting AlayaCare's offices in Canada, USA and Australia.
Reporting to the VP of People & Culture, the Total Rewards and Systems Manager will lead a team of 3 direct reports. This role is responsible for operational execution and strategic oversight requiring an individual who can easily toggle between detailed execution and broader thought leadership. This is an exciting opportunity to join us in shaping and developing an incredible Total Rewards and Systems strategy to foster an exceptional employee experience.

**Key Accountabilities**:

- Responsible for setting the strategic direction of Total rewards & Systems' solutions and programs and ensuring it is executed with operational excellence.
- Responsible for the design, development, implementation, and administration of our Total Rewards programs including compensation, mobility, benefits, retirement, vacation, wellness, and other rewards and incentives.
- Acts as a SME for French language law compliance and projects
- Demonstrate an ability to be resilient in leading through change.

**A Day in the Life**:

- Develop, align, and implement programs and strategies related to all aspects of the overall compensation program to ensure alignment with our business strategy.
- Evaluate employee feedback, and competitive market trends to present data-driven recommendations for adjustments to our employee offering.
- Conduct compensation surveys and market analysis; analyze data and market trends to develop cost-effective compensation and total rewards program to optimize our ability to attract and retain the best talent.
- Automate HR processes and optimize use of our existing HR Systems.
- Develop user procedures, guidelines, and documentation for the implementation of a new HCM.
- Review, plan, test and implement new data integrations and audit for accuracy.
- Research, gather, and analyze People & Culture data and provide key stakeholders metrics and reports.
- Oversee day-to-day transactions around onboarding, offboarding, benefits administration, wellness, including responding to employee inquiries.
- Oversee payroll related transactions and auditing each pay cycle, ensuring data accuracy and timeliness; collaborate with the finance team regarding payroll-specific issues as appropriate.
- Collaborate with HR Business Partners in managing the annual performance-based salary review and adjustment process.
- Prepare and analyze cost estimates for management reporting; manipulate and model key P&C data
- Develop communications and training to ensure a clear understanding of our reward programs throughout the organization.
- Ensure the proper administration of government programs, such as pay equity.
- Participate in People & Culture and organization-wide projects and planning activities.

**What you bring to the team**:

- Bachelor's Degree in Human Resources Management or a related field.
- 5+ years' experience developing and managing compensation plans and total rewards programs.
- 1+ years' experience in people leadership (direct reports).
- Direct experience with Canadian and US total rewards and compensation offerings, ideally within a SaaS environment
- Experience in HCM configuration and process design.
- Excellent understanding of the Pay Equity legislation in Quebec and Ontario.
- Understanding of French language laws in Québec; experience working on compliance projects relevant to French language laws would be a definite asset
- Technical aptitude and advanced computer skills specifically in Microsoft Excel and other databases and statistical tools.
- Good business acumen and a solutions-oriented approach to organizational challenges.
- Excellent verbal and written communication skills.
- Ability to consult with business leaders across the organization and at every level.
- Well-developed relationship building, negotiation and influencing skills.
- Exceptional attention to detail, analytical and critical thinking skills.
- Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced, changing environment.
- Ability to handle confidential and sensitive information.
- Bilingualism in French and English is mandatory.
- Willingness to travel to our Montréal

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