Sales Associate

7 days ago


Burlington, Canada Flaman Group of Companies Full time

**KEY RESPONSIBILITIES & ACCOUNTABILITIES**
- Provide prompt and courteous customer service
- Work with prospects to determine their requirements
- Conduct professional, engaging sales presentations
- Answer questions and offer suggestions to prospects based on a thorough knowledge of the product line
- Offer additional products/services to customers related to the sale
- Assist customers with any relevant paperwork to complete the sale
- Work with lending agencies as necessary to facilitate the sale
- Maintain an up-to-date knowledge of competitor’s products for comparison
- Maintain and expand the company’s database of prospects
- Set up and deliver sales presentations, product/service demonstrations, and other sales actions
- Overcome objections of prospective customers
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
- Enter new customer data and update changes to existing accounts in the corporate database
- Create sales leads and initiate of prospect calls
- Establish ongoing rapport with existing and potential customers
- Investigate and troubleshoot customer service issues
- Attend periodic sales training where applicable
- Appropriately communicate brand identity and corporate position
- Maintaining and keeping show room clean and operational
- Assist with loading and unloading of products where required
- Maintain code of ethics, integrity, and passion at all times
- Keep an up-to-date basic knowledge of inventory
- Assist service and delivery staff where required
- Other duties may be required

**DESIRED QUALIFICATIONS**
- Exceptional customer service and communication skills
- Works well in a collaborative work environment
- Team-player
- Self-motivated and results oriented
- Passion for fitness
- Upbeat, approachable, friendly personality
- Outgoing and eager to understand our customer’s needs and help them find solutions in unique ways
- Problem solving skills
- Ability to adapt to fast-paced, changing situations
- Creative and innovative thinking
- Strong ethics and Integrity
- Accountability and dependability


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