Sales Associate

5 months ago

Burlington, Canada United West Burlington Full time

UW Burlington is proud to be a part of the telecommunications world. We manage all of the direct marketing and sales campaigns for our telecom clients which includes working hands-on with their existing and future customer base. Through our personal approach, we are able to establish long-term relationships with customers which in turn helps facilitate growth and revenue for our clients.
- Adaptability - Sales Associates will receive classroom as well as shadow-style training on not only sales techniques, but product knowledge as well as our marketing campaigns.
- Communication Skills - This position will involve heavy internal and external communication, so we are ideally looking for an individual who has a passion for doing just that

**Sales Associates will**:

- Follow up directly with client-provided leads in order to build strong relationships, discover any product and service needs, and close sales when necessary.
- Ensure all CDC safety and client compliance guidelines are followed when interacting with customers.
- Maintain a sense of professionalism when working with customers.
- Master all client product knowledge to be able to answer any customer questions.
- Up-sell any additional products or services that a customer may need or want.
- Learn the full sales cycle and ensure each closed sale is completed with accuracy.
- Keep a detailed record of all customer interactions and their outcomes.
- Attend daily team Sales meetings where standards and goals are outlined.

**Requirements of the Sales Associates**:

- High school diploma or equivalent preferred (not required)
- 1-3 years of experience in sales, customer service, or any other sales-related field

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