Front Desk Receptionist

4 weeks ago


North York, Canada Simplicity Car Care Toryork Full time

We are seeking a dynamic and organized Front Desk Receptionist to join our team at Simplicity Car Care Toryork. In this role, you will be the first point of contact for our customers and an essential part of our daily operations.

**Customer Interaction**: Serve as the first point of contact for customers, both in-person and over the phone. You will answer queries, provide information about our services, and create a welcoming atmosphere.

**Communication with Dealerships**: Efficiently handle communication with various dealerships, ensuring timely and accurate exchange of information.

**Document Management**: Responsible for filing invoices, documents, and maintaining organized records. This includes both physical and digital filing systems.

**Office Administration**: Perform general office duties such as copying and scanning documents. Ensure the front desk area is always neat and presentable.

**Photography of Work in Progress**: Take periodic photos of cars undergoing repair for documentation and customer updates. Training will be provided to handle this task effectively.

**Customer Service**: Address customer concerns and questions, escalating them to appropriate departments when necessary.

**Requirements**:

- Strong communication skills, both verbal and written
- experience working in the auto industry. (Familiar with car parts and/or knowing how auto insurance works). THIS IS A COMPULSORY REQUIREMENT
- Ability to multitask and prioritize in a fast-paced environment.
- Basic proficiency in office software (e.g., Microsoft Office) and equipment (printers, scanners).
- Willingness to learn new skills, including basic photography.
- High school diploma or equivalent; further education or certification in office administration is a plus.

**How to Apply**:

- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status._

**Job Types**: Full-time, Permanent

**Salary**: $15.50 per hour

Expected hours: 42.5 per week

**Benefits**:

- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Do you have experience working in the auto industry? (Familiar with car parts and/or knowing how auto insurance works). THIS IS A COMPULSORY REQUIREMENT.

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Ability to Commute:

- North York, ON M9L 1X6 (required)

Work Location: In person

Expected start date: 2023-11-20



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