Jet Boat Operator

4 months ago

Halifax, Canada See Sight Tours Full time

**About Us**:
See Sight Tours proudly offers guests personalized, small-group tours and services in 18 cities across the USA and Canada. Our team is dedicated to creating exciting and enjoyable experiences for guests from around the world.

**About the Job**:
See Sight Tours is excited to announce its new product Saint John Reversing Rapids Cruises which will be starting in the month of August.

As Jet Boat Captain, you will be part of a team welcoming visitors to Saint John, NB and leading a 45 minute tour experience on one of our unique 12- Passenger Boats. Being an award-winning company, customer service is our #1 priority. We require all employees to be caring, helpful, and enjoy dealing with people on a daily basis.

**You would be responsible for**:

- Operation of Jet Boats, 12-passenger - 25 foot - 5GT
- Delivery of a comprehensive tour of Reversing Falls Rapids (Saint John, NB)
- Maintenance of the appearance and workings of the vessel. Supervising the cleanliness of all tour vessels - prepare for daily use - update records as you go
- Knowledge of public services available on the waterfront and in the surrounding areas
- Continuously developing and improving training, safety and guide materials and manuals for use in the Business
- Coaching, mentoring and training staff that report to the Employer, in accordance with the Employer's policies, procedures, rules and regulations, and ensuring that such staff meet Upper Management's expectations with respect to customer service, quality, and integrity
- Collaborating with administrative staff to ensure smooth daily operation of the Business;
- Reporting such complaints and resulting issues to Upper Management, as well as other foreseeable issues, and keeping Upper Management apprised of the progress of resolution(s) if applicable
- Proactively developing and implementing problem-solving procedures in connection with the Business
- Keeping an open mind, and continuously seeking ways to improve current systems and control used in connection with the Business.

**Requirements**:

- 1 year of previous commercial experience with Jet Boats is an asset
- ** Must have valid Boat Captains license**:

- Excellent communication and people skills
- Ability to organize oneself and others
- Honest, responsible and reliable
- Ability to think on your feet and problem solve
- Handle stress without appearing to be bothered
- Previous knowledge of the area is a bonus but not required
- Small Vessel Operator Proficiency - With Basic Safety (SVOP with SDV-BS)
- Marine Basic First Aid
- Marine Medical Certificate TC
- Radio Operator Certificate (Marine)

**Position Information**:

- August 15th, Start
- Must be able to work weekends and holidays
- Work hours vary between 9 am and 7 pm

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