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Operations Clerk

2 months ago

Montréal QC, Canada Fairstone Full time

Working at Fairstone means being part of a company that cares about its employees, regardless of their position.

The role of operations clerk is one of the essential roles for the success of the company. A bit like a bridge, each pillar, each column is important to support the bridge deck which allows our customers to pass smoothly.

Do you want to join a dynamic, confident team that cares about customers and wants to have a say in how to improve the customer experience, policies and procedures?

If so, Fairstone Financial is looking for a pillar like you.

What we have to offer you:

- a pleasant working environment located in the heart of downtown and easily accessible by public transportation;
- a competitive base salary;
- incentive programs;
- a comprehensive benefits program;
- discounts for employees;
- employee engagement activities.

This job offers you:

- a guaranteed schedule of 37.5 hours per week;
- hybrid model day job, 3 days a week in the office
- an open environment with recent technological tools.

Your tasks:

- Carry out research and accomplish the tasks assigned to him.
- Maintain documentation necessary for daily activities.
- Carry out simple to moderately complex research and respond to customer requests.
- Oversee the daily production of exception reports and make necessary corrections (or assign the task).
- Update procedural documentation.
- Work under general supervision and in compliance with established procedures that govern his tasks.

We look forward to introducing you to the entire team at Fairstone Financial head office in downtown Montreal.

Qualifications
- 2 to 3 years of relevant experience in operations.
- Excellent Microsoft Office skills (Excel, Word, an asset.)
- Excellent communication and problem-solving skills.
- Speed of learning. Pronounced analytical skills.
- Bilingual (French and English)
- Good or superior performance rating obtained consistently (Fairstone Financial employees)

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers

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Time Type:
Full time

Job Type:
Temporary (Fixed Term)