Groups Accommodation Coordinator

2 months ago


Calgary, Canada Frontier Lodging Solutions Full time

Frontier Lodging Solutions in Calgary aims to provide simple, efficient, and cost-effective workforce and corporate lodging. Located on 17th Avenue, our in-person work environment promotes collaboration and teamwork. With a diverse and talented culture that encourages skill development and professional advancement. Our office hours are 9 am - 8 pm every day, including holidays. Frontier values its workers' contributions and supports their professional growth while prioritizing work-life balance, which is why we provide our employees with their schedule in advance.

**Overview**:
**Key Responsibilities**:

- Managing complex client accommodation needs, minimizing travel interruptions, and ensuring smooth communication between clients and suppliers.
- Collaborating with managers to select and present suitable properties with negotiated rates, advising clients on accommodation regulations, and tracking project information on both excel (intensive use) and our internal database.
- Using GDS (Global Distribution System; Sabre, Galileo, Amadeus, etc.) for booking accommodations, ensuring detailed documentation is provided for each client.

**Required Skills and Qualifications**:

- Experience in accommodation coordination, strong customer service, relationship-building skills, comfortable working in Microsoft Office suite, and pride in attention to detail.
- Ability to work comfortably in a fast-paced environment, adapt quickly to changing situations, and manage conflicting priorities effectively to ensure customer satisfaction.

**Why you’ll love working at Frontier Lodging Solutions.**

This job offers a creative and challenging role with the freedom to establish and accomplish personal goals. It provides eligibility for an IATA Card and a comprehensive group benefits package including extended health and dental benefits. Your contributions will be appreciated and acknowledged through regular discussions about performance and development objectives. This work will play a significant role in achieving our vision of simplifying workforce and corporate lodging.

While we thank all applicants, only those selected for an interview will be contacted.
- Frontier Lodging Solutions is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds._

**Job Types**: Full-time, Permanent

Pay: $37,500.00-$40,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed

**Experience**:

- Microsoft Excel: 1 year (required)
- Hospitality: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Calgary, AB T2T 5S8

Application deadline: 2024-09-13
Expected start date: 2024-09-23



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