Bilingual Sales and Customer Service Agent in

19 hours ago


Québec, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.

**Work location**:
Telework in hybrid form at our downtown Montreal office (2020 Robert-Bourassa) a well located office in the heart of downtown Montreal steps from the subway station and nearby shops and restaurants.

**A career that fits your schedule**

Want to sleep in on a working day? Indulge in one of your passions in the evening? This is possible when you join our team as a sales and customer service agent
Working with us means flexibility. Also you have the possibility to have a schedule exclusively of days after 6-8 months.
- About the role**What you’ll do here**

Intact is a leading Canadian insurance company that provides car, home, and auto insurance directly to customers. We have innovative, industry-leading apps and online experiences that help customers easily learn about our products and get quotes quickly. Whatever way they find us, our Sales professionals are the true stars of our customer-service experience.

As a permanent Sales professional with our team, you will be an expert in simplifying insurance for both current and potential customers. For both inbound and outbound calls, you’ll listen to people’s insurance needs and let them know their options and associated benefits in a way that’s easy to understand.
- Qualifications**Working here means you will**:

- Put your career on the fast-track with a respected, industry-leading organization
- Get paid training that will help you get your license in damage insurance with the Autorité des Marchés Financiers (AMF)
- Enjoy a company culture where diversity, inclusion and collaboration are in our values
- Have a competitive salary, fantastic perks, and flexible benefits
- Work from the comfort of your own home

**What you bring to the table**:

- You are bilingual (French & English) or unilingual French
- You are a natural communicator and know how to listen and empathize with people
- You are tech-savvy and comfortable working between different systems
- You can multi-task and stay cool under pressure
- You have a high school diploma + three years of full-time customer service experience in Canada; OR
- You have a university degree or college diploma; OR
- You have your AEC in P&C insurance; OR
- You have experience and/or education outlined above, but it was obtained outside of Canada. In this case, you will need to complete an equivalency evaluation from MIFI
- Don’t worry - we’ll guide you every step of the way We will also ask you for supporting documents._
- Closing Statement**We are an Equal Opportunity Employer**

We are an Equal Opportunity Employer

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
- Referral BonusThis role is eligible for employee referral bonus. #myReferrals3000



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