Field Service Technician

2 weeks ago

Greater Toronto Area, Canada TCS Connected IT Full time

**About us**

TCS has been in business for 38 years. We have a long and successful track record of deploying IT solutions and providing support services after the successful deployment.

TCS provides staff with a very comprehensive compenstation package and supportive environment. Come grow with us.

**TECHNICAL RESPONSIBILITIES**:

- Project Delivery/installation in GTA, some jobs across Ontario
- Service work as dispatched within GTA, some jobs across Ontario
- Troubleshooting of all solution components at the customer location or Co-Lo.
- Trouble Shoot, test, fix, existing cabling infrastructure (installation of new cables may be required)
- Trouble Shooting, Testing and configuring of network, telephony components as required for the job
- Timely completion of dispatch paperwork (Site Surveys, Service Dispatch Documentation, Project Updates) via App provided
- Design /Config of solutions is preferable.

**Required**:

- Understanding of industry related floorplans and specification packages
- Valid Drivers License with a clean driving record
- Experience with scissor lifts and boom lifts
- Able to travel in Ontario with potential overnight stays
- Ability to work at heights
- Ability to work flexible hours
- Industry manufacturers certifications/training including:
*
- Computer competent, able to login to network and windows equipment and reconfigure
- Accountability, adaptability, assertiveness, dependability, initiative, and responsiveness are essential
- Desire and demonstrated ability to continuously learn new technologies and processes.
- Strong computer skills and proficiency with Microsoft Office

**Beneficial**:

- Nurse Call familiarity
- Network certification course
- Spectralink Certification
- Aruba Certification
- Fall arrest training
- Aerial lift certification

Work remotely
- The majority of jobs are completed at the customer location.
- Prep work (staging, config, etc.) may be completely remotely in our lab.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
We have a very stringent Covid-19 Policy with our customers when going on site

Application question(s):

- How many years experience trouble shooting networks and network devices?

**Experience**:

- Technica Support with Data and Voice: 5 years (required)

Licence/Certification:

- Drivers Licenense (preferred)

Work Location: On the road

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