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Call Center Agent

1 month ago

Dartmouth, Canada TigerTel Full time

**Be the Friendly Voice for Businesses and Healthcare Providers at TigerTel (Dartmouth, NS)**:
**Do you thrive in a fast-paced environment where you can make a real difference?**

TigerTel, a vibrant 24/7 answering service supporting commercial and medical clients, is seeking passionate Customer Service Agents to join our growing team in beautiful Dartmouth, Nova Scotia

**What You'll Do**:

- Be the first point of contact for our valued clients, providing exceptional phone service.
- Take accurate messages, answer questions, and efficiently route calls to the appropriate parties.
- Utilize strong communication and data entry skills to ensure accurate information recording.
- Work collaboratively with a friendly and supportive team.

**The Perks**:

- ** Schedules**: Enjoy a 4-day work week with a set schedule (Sat or Sun required each week). Holiday work in general is essential. Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability
- ** Office/Work From Home**: Get the best of both worlds After your initial training and development period, you'll split your time between two days in the office and two days working from the comfort of your home. We provide all the equipment you need
- ** Fast-paced Customer Service**: You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role - no sales pressure here
- ** Strong Support System**: We're all about positive vibes Expect a friendly and supportive environment with great management and team members.
- ** Competitive Compensation**: We offer an hourly rate of $18.50, along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.

**You're a Great Fit If You Have**:

- Excellent communication and interpersonal skills.
- The ability to speak clearly and comprehend information accurately.
- Familiarity with medical terminology is a plus.
- Strong data entry skills and a meticulous eye for detail.
- A positive attitude and a willingness to learn.

**Ready to Join the Team?**

We are looking for passionate individuals who are eager to build a rewarding career at TigerTel. If you're a fast learner with a dedication to exceptional service, we encourage you to apply