International Student Advisor

3 weeks ago

Toronto, Canada Toronto School of Management Full time

**Toronto School of Management (TSoM)** is an institution within GUS Canada. TSoM is an innovative college offering a broad range of career-focused programs in Business, Hospitality and Tourism, Big Data, Cybersecurity, and Accounting. We provide relevant programs which ensure our students meet the demands of today’s ever-changing job market.

The **Student Advisor** is responsible for providing exceptional customer service by defining, delivering, and evaluating highly effective recruitment and sales strategy to raise profile and awareness in key markets, meet ambitious targets, and significantly increase student numbers. A Student Advisor must understand and be able to execute outbound recruitment calls to prospective international students who are looking to study in Canada.

**Why TSoM is the workplace for you**:

- Group benefits that include extended health care, dental care, vision, and travel insurance
- Long-term career growth and development opportunities
- Policies and practices that foster employee engagement
- Opportunity to work with a collaborative team
- Work/Life Balance: sick leave, personal days, vacation time
- Corporate discount for a gym membership
- Diverse working environment

**Responsibilities**
Providing a bespoke and consultative service to all students, assessing requirements, and making recommendations in line with individual needs.
Working with prospective students, applicants, and their families to provide high-quality advising on university/school admission requirements, academic programs, and school life.
- Maintain a conversion rate on all types of inquiries from lead to an interview, interview to enrollment, and enrollment to start.
- Accountable for business growth through following up on leads and delivering information to prospective students in a timely manner.
- Providing effective and professional written and oral communication with all prospective students.
Meet and exceed annual, monthly, and quarterly starts, referrals, targets and objectives, as per tenure expectations.
- Responsible for developing, delivering and evaluating the recruitment and sales strategy to meet ambitious targets within the agreed budget and time-frames.
- Develop and implement an effective, targeted schedule of recruitment and sales activity to raise awareness and interest in undergraduate study, and increase student numbers.
Manage a database of inquiries and leads, recording all conversion activity, contact details, audience profiles, contact history and decisions and outcomes.

**Requirements**:

- Experience in Student Advising or Sales role is required.
- Fluent in reading, writing, and speaking.
- Exposure to the telesales environment is an asset.
- Proven target-driven marketing and sales skills.
- Experience recruiting international students is desired.
- Proven success in your sales ability and demonstrable full knowledge of the sales process.
- Confident negotiator and ability to 'close the deal', with strong profile management skills.
- Capable of hands-on problem-solving, with the ability to generate ideas and solutions.
- A positive and determined approach to researching and analyzing new business opportunities.
- Ability to use own initiative and pay close attention to detail.
- Ability to cope with competing demands and to prioritize tasks.

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