IT Technician

Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

**Major Job Duties**:

- Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals.
- Ability to setup, configure and add all hardware. Assist Corporate Desk Side Support technicians with large IMAC s. Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
- Provide technical support to end users via telephone. Back up and burn end user data. Assist in developing and documenting improvements to current processes.
- Assist coworkers in resolution of end users? technical issues. Assist coworkers in the execution of established processes and escalations.
- Test, image and clean PCs, laptop, monitors, printers, and other related hardware.

**Education/Experience**:

- High School Diploma or GED required. 2 to 4 years of hands-on technical knowledge of laptop and desktop design and software installation required.

**Skills and Competencies**:

- Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
- Possess 1 to 2 years' experience in a break/fix environment.
- Able to lift and palletize heavy equipment.
- (PCs, monitors, printers.) Strong verbal and written communication skills. A certain degree of creativity and latitude is required.

**Job Type**: Permanent

**Salary**: $24.00-$26.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Technical support: 3 years (preferred)
- Desktop support: 3 years (preferred)
- Windows Remote Desktop: 3 years (preferred)
- Computer repair: 3 years (preferred)
- Software troubleshooting: 3 years (preferred)
- Network installation: 3 years (preferred)

**Speak with the employer**
+91 9347843649